Business Process Coordinator

Victoria, BC, Canada

Job Description


Close DateJun. 28 2024LocationRoyal Jubilee Hospital - Victoria, BC V8R 1J8 CA (Primary)Work Area (FBA Only)Multi-SiteNoTravel RequirementNo travel requiredShift Start Time/End Time0800-1600hDays OffWeekend/StatsVacancy TypeTemp FTSalary Range (Hourly Rate)$38.27 - $55.01Paid FTE1.0Worked BI-WEEKLY HOURS75Planned Start DateJul. 29 2024Approximate End Date (For Temporary Assignments ONLY)Jul. 31 2025Pending Return of IncumbentYesCRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)NoIn accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.Reporting directly to the Director or designate, Business Process Coordinator is responsible for analyzing data and identifying trends, opportunities for improvements in service and efficiencies that could be gained by innovative practices. The position supports strategic planning initiatives by conducting ongoing analysis of business systems data from various perspectives (human resources, financial, clinical, etc.), using advanced statistical and analytical methods; customizes reporting to suit departmental business needs and advises management on recommendations for improving internal and external processes. The position will monitor and advise on the performance of the quality management system, produce data and report on performance, measuring against set indicators.QUALIFICATIONS:Education, Training And ExperienceA level of education, training, and experience equivalent to a Bachelor\'s Degree in a related discipline such as health information sciences, business administration, or learning technologies, with 5 years\' recent related experience working within a health care or related systems environment in a data analysis and IT or health care quality management capacity. Knowledge of systems analysis and design techniques.Skills And Abilities

  • Strong analytical skills including the ability to find, collect, and analyze and interpret data, use basic statistical concepts and prepare written reports.
  • Demonstrated ability to effectively cope, plan, organize and prioritize work in a continuously changing environment, foster and maintain collaborative working relationships, identify and implement strategies to achieve desired results.
  • Strong facilitation and education skills. Ability to explain complex concepts in an understandable and relatable manner.
  • Ability to function in both a long-term strategic perspective and short term operational perspective. Comprehends broad implications of business decisions.
  • Identifies, collects and analyses relevant data and information including industry-wide assessments and research.
  • Innovative and results oriented.
  • Keeps abreast of technology changes, anticipates opportunities and ensures readiness for future technology changes and enhancements.
  • Ability to work effectively in both self-directed and team environments.
  • Exercises strong initiative, self-direction and problem-solving abilities to identify gaps and opportunities for improvement.
  • Practices diligence and care when gathering, maintaining, monitoring, calculating and summarizing data. Ability to gather, summarize, visualize and report information in a clear and concise manner.
  • Strong computer skills and knowledge/proficiency with the following applications:
  • Microsoft Office and Project Management Tools
  • UKG and other human capital management and enterprise resource planning systems
  • Analytics applications and tools - e.g. R, Python, Power BI, Tableau
  • Collaboration and Content Management - e.g. Sharepoint, Confluence
  • Collaboration, content management and web publishing software
  • Well-developed listening skills, presentation skills and recording skills.
  • Physical ability to carry out the duties of the position.
Link to Full Additional information for applicantsProvides Cerner application roadmap planning support and coordination - Coordinates and collaborates between Cerner operational teams, project teams and vendor on operational and project deliverables - Supports operational and project teams creating a work breakdown structure of application design and build activities to support delivery timelines - Coordinates tracking and reporting of work/projects within Jira/SNOW/other tools - Works with leadership, operational project teams (and others) to helps mitigate date/resource conflicts and escalates when necessary - Coordinates transition to operations process with involved teams Monitors and collaborates with Cerner Solution Architects, Specialists and other assigned resources to review Cerner Millennium compliance issues and recommendations Participates in design, build, test and implementation activities of application functionality to support clinical and organizational priorities.Additional ClausesVaccination Notification: To keep our employees, clients and the communities we serve safe, Island Health is enforcing an employee mandatory vaccination policy which is intended to prevent the transmission of COVID-19. As such, Island Health requires Proof of BC Provincial Immunization Registration as a condition of employment, and any offers of employment are contingent on you providing proof of vaccination prior to commencement of the offered effective date. If an offer of employment is extended, but proof of vaccination is not provided, the offer will be rescinded.Requisition CANon ContractAffiliation/UnionNon-Contract Management

Island Health

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Job Detail

  • Job Id
    JD2319487
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Victoria, BC, Canada
  • Education
    Not mentioned