Job Description

Position Overview:

The

Business Operations Analyst

supports the operational, financial and analytical functions of TNSI's data center development initiatives. This role is ideal for someone who enjoys

data-driven problem solving

, market research, and working closely with leadership and technical teams to support informed decision-making and efficient project execution. You will collaborate with executives, project managers, engineers, consultants, utilities, and external partners to deliver insights that support strategic planning, project delivery, and business growth. This position is analytical and advisory in nature and does not involve direct staff supervision, budget authority, or sales quota responsibility.

Key Responsibilities

1. Process Improvement & Systems Support

Review internal workflows and recommend improvements to reporting, documentation, and communication processes Support implementation and use of digital tools and systems to enhance data accuracy and business intelligence Develop templates, trackers, dashboards, and SOPs to improve organizational efficiency Identify operational gaps and support cross-functional process improvements

2. Operational & Financial Analysis

Analyze operational and financial metrics such as construction progress, project costs, energy usage, utilization rates, and capacity forecasts Prepare dashboards, analytical reports, and performance summaries to support executive decision-making Identify opportunities to improve efficiency across development, operations, and tenant service functions Support internal stakeholders with data insights to improve project outcomes

3. Business Development Support

Support engagement with prospective and existing clients to understand operational and commercial requirements Build and maintain effective working relationships with partners, including fibre providers, utilities, engineering consultants, contractors, municipalities, technology vendors, and investors Assist with tenant opportunity assessments, pricing models, and proposal development Prepare client-facing materials including proposals, LOIs, RFP responses, pricing summaries, capability decks, and market intelligence reports Coordinate with internal teams (construction, engineering, telecom, finance) to ensure accurate, consistent, and timely proposal data Support onboarding coordination and early-stage tenant engagement activities Track partner inputs and commitments and support evaluation of new partnership opportunities

4. Project Coordination & Reporting

Track development project milestones, risks, dependencies, and timelines Support project management through reporting, meeting summaries, action logs, and deliverable tracking Coordinate with consultants, utilities, vendors, and contractors to maintain alignment with project requirements and schedules Coordinate site tours, investor visits, and partnership meetings logistics Maintain accurate project documentation, records, and updates

5. Market & Business Analysis

Research regional and national data center markets, including pricing, power availability, land supply, fibre infrastructure, and competitive landscape Analyze industry trends, risks, and opportunities to support strategic positioning and growth planning Prepare business cases, feasibility studies, and ROI assessments for new data center development projects Support long-term planning through benchmarking, market intelligence, and comparative analysis Support evaluation of partnership opportunities through market research, data analysis, and performance tracking

6. Executive & Stakeholder Communication

Prepare presentations, briefing notes, summaries, and analytical materials for leadership, investors, and external partners Participate in client, partner, and investor meetings to provide data insights, gather requirements, respond to inquiries, and ensure follow-up Act as a consistent point of contact for information sharing and coordination across internal teams and external stakeholders Coordinate information flow to ensure alignment, clarity, and timely decision-making Maintain structured communication records and updates to support long-term stakeholder and relationship management

7. Research & Continuous Improvement

Conduct research on power rate structures, construction cost trends, land availability, fibre infrastructure, and regulatory considerations Monitor industry partners, service providers, and ecosystem trends to support strategic planning Stay current on best practices, innovations, and market developments relevant to data center development and operations Recommend data-driven approaches to support long-term organizational growth and competitiveness

Qualifications

Post-secondary education in

Business, Engineering, Economics, Data Analytics, Information Systems

, or a related field Experience in

business analysis, operations, project coordination, or research

Experience in

construction, infrastructure, or data center projects

is an asset Strong analytical, research, and report-writing skills Proficiency with spreadsheets, dashboards, and presentation tools Excellent communication and stakeholder coordination skills Ability to manage multiple priorities in a fast-paced environment High level of professionalism, discretion, and independent judgment

Working Conditions

This role offers a hybrid work environment, combining on-site office work (located in Kamloops, BC.) with remote days. Standard hours:

Monday-Friday, 8:30 am-4:30 pm

(30-minute unpaid break) Flexibility required based on project deadlines and business needs Regular interaction with cross-functional teams and external partners

Compensation & Benefits

Competitive salary, commensurate with experience Comprehensive benefits package (health, dental, vacation) Opportunities for professional growth within a collaborative, high-impact team

True North Sustainable Infrastructure Inc. is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace for all team members.

Job Types: Full-time, Permanent

Pay: From $65,000.00 per year

Benefits:

Casual dress Company events Dental care Employee assistance program Extended health care Life insurance Mileage reimbursement On-site parking Paid time off Vision care Work from home
Ability to commute/relocate:

Kamloops, BC V2C 1A9: reliably commute or plan to relocate before starting work (required)
Experience:

Business development: 3 years (preferred)
Work Location: Hybrid remote in Kamloops, BC V2C 1A9