GlassHouse Systems (GHS) is a premier infrastructure, security, and managed services solutions provider serving leading enterprises in Canada and the US. With over 32 years of experience, GHS is recognized with industry-leading awards and is known for delivering high-quality service and support through strong skills, products, and partnerships. The company is dedicated to technical excellence, employing a highly experienced sales and technical team who understand both technology and client needs. Based on this foundation, GHS has established itself as a top North American technology partner.
At GlassHouse Systems the business development representative will focus on identifying new business opportunities, managing sales strategies, and fostering strong partnerships.
This is a full-time, on-site role based in Toronto, ON for a Business Development Representative. The role includes managing marketing-generated leads, conducting research on target prospects, and implementing plans to drive revenue growth. The ideal candidate will collaborate with the sales team, stakeholders, and selected partners to achieve sales goals across all three of our lines of business - security, infrastructure and cloud.
This is a contract, full-time position.
Requirements:
2-4 years of experience in a business development, sales development, or inside sales role (ideally in IT or technology services).
Proficiency with CRM and marketing automation tools (HubSpot preferred).
Research-driven mindset with the ability to uncover insights about prospects and industries.
Understanding of cloud services, IT infrastructure, and cybersecurity.
Excellent communication skills (verbal, written, and presentation).
Self-motivated, curious, and results-oriented with a team-first mindset.
Responsibilities:
Lead Management
Engage and qualify inbound marketing-generated leads.
Develop outreach to convert prospects into sales-ready opportunities.
Maintain accurate records of all interactions in CRM.
Prospect Research & Targeting
Conduct account and contact research to identify key decision makers and map buying centres.
Optimize prospect lists aligned to marketing campaigns and sales priorities.
Stay current on industry trends in cloud, infrastructure, and security.
Sales Collaboration
Partner with sales executives to create tailored prospecting strategies.
Schedule discovery calls, demos, and meetings for the sales team.
Provide structured feedback on campaign and lead quality to marketing stakeholders.
Collaborate with channel and technology partners for co-branded campaigns.
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