Job Description

About Us

KAIN Automation is a trusted Canadian leader in industrial automation services and component-level electronics repair. We specialize in rapidly diagnosing and repairing complex automation equipment, helping manufacturers across North America minimize downtime through fast, reliable, and cost-effective solutions.

With deep experience across manufacturing and industrial sectors, our team restores critical systems with technical precision and a customer-first mindset. At KAIN Automation, we value accountability, problem-solving, and long-term client partnerships, delivering high-quality results backed by practical expertise and operational excellence.

Position Overview

The Business Development Manager will be a key driver of revenue growth and market expansion at KAIN Automation. This role combines strategic new business development with account management, requiring someone who thrives in a dynamic, growth-oriented environment. Acting as the entrepreneurial force behind KAIN Automation's expansion, you will be responsible for identifying market opportunities, building a robust sales pipeline, and establish lasting client relationships that drive sustainable revenue growth. The successful candidate will demonstrate tolerance for ambiguity, process-driven discipline, and the emotional intelligence to navigate complex B2B sales cycles while representing KAIN Automation with professionalism and excellence.

KEY RESPONSIBILITIES

1. Business Development & Sales Execution

Identify and pursue new business opportunities through cold calling, networking, and strategic prospecting activities

Manage full sales cycle from lead generation through proposal development, negotiation, and close

Develop and execute territory plans to maximize market penetration in target industries

Achieve and exceed quarterly and annual sales targets through disciplined pipeline management

Conduct needs assessments and deliver compelling presentations that position KAIN Automation's solutions effectively

2. Account Development & Client Relationship Management

Serve as primary point of contact for key accounts, ensuring exceptional client experience and retention

Conduct regular client touchpoints via phone, video, email, and in-person meetings

Build deep understanding of client operations, challenges, and strategic objectives to position KAIN as a trusted partner

Identify expansion opportunities within existing accounts and execute strategic upselling initiatives

Proactively address client concerns and coordinate with internal teams to ensure service delivery excellence

3. Territory Coverage & Client Engagement

Travel regularly throughout Southern Ontario and surrounding regions for client meetings, site visits, and business development activities

Represent KAIN Automation at industry events, trade shows, and networking functions

Conduct on-site assessments and solution demonstrations as needed

Maintain professional presence during all client interactions, building KAIN Automation's brand reputation

4. Process Management & CRM Excellence

Maintain accurate and up-to-date records in CRM system (opportunity tracking, client interactions, forecasting)

Ensure repair estimates, quotations, and pricing details are accurately documented and tracked within the CRM system

Follow established sales processes and contribute to continuous improvement initiatives

Prepare sales reports, forecasts, and pipeline analysis for leadership review

Ensure proper documentation of client requirements, proposals, and contracts

Collaborate with operations and technical teams to ensure smooth handoffs and project execution

5. Cross-Functional Collaboration & Team Support

Partner with technical teams to develop customized solutions that meet client specifications

Communicate client feedback to internal stakeholders to drive service improvements

Support team initiatives and contribute to a collaborative, high-performance culture

Roll up sleeves and assist colleagues during peak periods or as business needs require

Share knowledge, best practices, and market insights with the broader team

6. Market Intelligence & Strategic Input

Monitor industry trends, competitive landscape, and emerging opportunities

Provide feedback to leadership on market conditions, pricing strategies, and client needs

Identify opportunities to differentiate KAIN Automation in the marketplace

Contribute ideas for service enhancements, marketing initiatives, and business development strategies

REQUIREMENTS

Education & Experience

Minimum undergraduate degree from a Canadian or US university

2-4 years of professional work experience, ideally with exposure to larger organizations

Demonstrated B2B sales experience (direct sales, account management, or business development)

Experience in technical, industrial, or automation-related industries is a strong asset

Experience quoting or estimating for clients.

Licenses & Mobility

Valid Ontario G driver's license (minimum) with clean driving record

Willingness and ability to travel regularly throughout the region (up to 50% of time)

Reliable personal vehicle for business use

CORE COMPETENCIES

Exceptional verbal and written communication skills with ability to engage stakeholders at all levels

Strong attention to detail with disciplined, process-driven approach to work

Demonstrated tolerance for ambiguity and ability to thrive in fast-paced, evolving environments

Proven track record of meeting or exceeding sales targets and performance goals

Technology-savvy with ability to quickly learn and discuss technical concepts and terminology

PREFERRED SKILLS

Cold calling and prospecting capabilities with resilience and persistence

Experience with CRM platforms (Salesforce, HubSpot, or similar)

Understanding of industrial electronics, automation, manufacturing, or related technical fields

Consultative selling approach with strong needs analysis and solution-building skills

Track record of building and maintaining long-term client relationships

Natural leadership qualities without micromanagement tendencies

High emotional intelligence with ability to read client needs, navigate objections, and build trust

Team player mentality with willingness to support colleagues and contribute beyond defined role

Strong negotiation and closing abilities

Self-motivated, results-oriented, and accountable for outcomes

COMPENSATION & BENEFITS

KAIN Automation offers a competitive total compensation package designed to attract and reward high performers:

Base Salary: $60,000 annually

Variable Compensation: Performance-based incentive structure to be determined based on role expectations and market performance

Company Vehicle: Provided after successful completion of probationary period (personal vehicle with mileage reimbursement during probation)

Total Compensation Potential: Strong earning potential for high performers through base salary, variable compensation, and company vehicle benefit

Additional benefits package details to be discussed with qualified candidates

WORK ENVIRONMENT

Office-based position in Mississauga, ON with regular field travel

Standard business hours with flexibility required for client meetings

Physical ability to drive regularly and transport materials as needed

Professional office environment with collaborative team culture

Job Type: Full-time

Pay: $60,000.00 per year

Work Location: In person