Job Description

As a

Sales BDC Representative

, you'll be the first point of contact for potential customers. You'll manage incoming leads, follow up with prospects, schedule appointments, and keep detailed records using

CRM360

. Your efforts will directly support our sales team and help drive showroom traffic.

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Responsibilities

Manage all inbound sales inquiries from phone calls, website forms, and third-party lead sources Use

CRM360

to track, organize, and follow up on all customer interactions Schedule appointments for the sales team and confirm customer showings Make outbound calls, texts, and emails to follow up on unsold leads and previous customers Maintain a consistent follow-up schedule using CRM360's task management features Work closely with the sales and marketing team to ensure lead performance is optimized Track and report on lead conversion rates and appointment show rates
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Requirements

Automotive BDC, call center, or inside sales experience preferred Experience with

CRM360

is a strong plus Excellent phone skills and written communication Strong time-management and multitasking abilities High school diploma or GED required; college degree a plus Must be reliable, punctual, and goal-oriented
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Benefits

Competitive pay structure (base + commission/bonuses) Flexible work schedule Opportunity for growth and advancement * Training provided