Job Description

What makes us a different kind of employer?

As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians - and in our digital-first culture, technology is key to providing the products, services and solutions that increase access to care and improve health outcomes.

Our technology team is the backbone of our organization with over 500 employees and growing. We are constantly creating, testing, and learning to enable personalized, digital experiences in all we do.

When you join us, you\'ll be part of an in-house, innovation led team focused on cutting edge digital health solutions that help provide the best care possible, when and where it\'s needed.

Job Title: Business Analyst L3
Department: IT
Competition: 85775
Internal/External: Both
Employment Type: Full Time Permanent
Location: Nova Scotia, New Brunswick, PEI, Newfoundland, Ontario - Remote
Salary: Comprehensive Compensation
Reports To: Team Lead

The Opportunity

In this role as an enterprise application support, business analyst, you will work closely with various business areas throughout the organization to understand, analyze, and complete requests for IT support and or reporting services. You will be submersed into a diverse and engaging working environment that is both fast-paced and customer focused. If you enjoy being part of a collaborative remote team that is results driven, then this may be the opportunity you are waiting for.

What we offer:

• Permanent full-time position with opportunity to grow in a well-established organization
• Flexible work arrangements and emphasis on work-life balance
• Remote and hybrid work options
• Comprehensive health, vision and dental plan that is 100% employer paid effective on your first day
• 100% employer-matched Defined Contribution Pension Plan
• Annual Incentive Bonus which recognizes your contribution to our success.
• In addition to paid vacation, we offer a gifted week of vacation in your first year and an optional Vacation Purchase Program.
• An organization where we encourage personal learning and growth with opportunities for career development and advancement
• Providing wellness benefits, health resources and fitness center discounts

The ideal candidate:

You\'re naturally curious and not afraid to ask \xe2\x80\x9cwhy?\xe2\x80\x9d You use common sense, business acumen and the right information to simplify processes.

Passionate problem solver as well as can be a liaison between application development and users, on technical problems to ensure prompt resolution.

Stives to provide the highest level of customer service by using their strong communication skills (oral, written, listening) and deliver information clearly and confidently.

Enjoys working in a highly collaborative, remote team environment.

Ability to analyze, prioritise and support the day-to-day technical operational requests submitted by our business stakeholders.

Qualifications

Post-secondary education with a focus and passion to be an enterprise application support or a data analytics analyst. Five or more years working in a professional client focused, application support environment dealing with technical requests and or data report creation and delivery.

Excellent communication skills. (both written and verbal) Bilingualism is considered an asset.

Strong analytical skills with high technical aptitude.

Strong troubleshooting skills with high attention to detail while working in a fast-paced environment.

CBAP/ Certified Business Analysis is considered an asset

Experienced in SQL, and or advanced MS Excel skills.

Knowledgeable / experience in Service Management, Change Management, Business Readiness

Security Clearance and Work Status: Due to Security Clearance requirement, you need to be in Canada for at least 5 years and your current status should be either PR or Citizenship.

#CBM2

We are an Equal Opportunity Employer.

Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.

For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Blue Cross