Job Description

Our Banking client seeking an experienced Business Analyst - IT - 5 to join our collaborative team, where innovation, problem-solving, and client success drive everything we do. This role will focus on leveraging Salesforce platforms to deliver scalable solutions that align with business needs while ensuring compliance, risk management, and operational efficiency. The ideal candidate will bring a blend of business acumen and technical expertise, enabling seamless collaboration between stakeholders and development teams.
Job Title-Business Analyst - IT - 5
Location: Toronto, ON
Must Haves:
Extensive Salesforce Expertise - Proven knowledge across Financial Services Cloud, Service Cloud, and Sales Cloud, with strong hands-on configuration and user management skills.
10+ Years in Requirements Gathering & Integrations - Ability to elicit, analyze, and document business/technical requirements and translate them into actionable solutions.
Platform Configuration - Hands-on experience with out-of-the-box Salesforce functionality, ensuring scalable and maintainable solutions.
Financial Services Cloud Experience - Skilled in configuring user profiles, page layouts, and workflows to support business processes.
Business Analysis & Planning - Strong background in analyzing system changes and enhancements, and converting business needs into detailed specifications and user stories.
This opportunity offers exposure to industry-leading tools, mentorship from global technology experts, and the chance to design impactful solutions for Scotiabank's Commercial Customers.