Job Description

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether youxe2x80x99ve got deep experience in commercial real estate, skilled trades or technology, or youxe2x80x99re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.JLL is seeking a skilled and motivated Business Analyst with expertise in Corrigo, a leading facilities management software solution. As a Business Analyst within our team, you will play a key role in optimizing the use of Corrigo for our clients, driving operational efficiency, and ensuring seamless integration with existing business processes. You will collaborate closely with stakeholders across various departments to gather requirements, analyze data, and provide actionable insights to enhance our service delivery and client satisfaction.WHAT YOUxe2x80x99LL BE DOINGProvide project level analysis xe2x80x93 producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)Collaborate closely with cross-functional Team members to implement the requirements, provide necessary guidance to testers during QA processElicit and clearly document business and systems requirementsPotential issue/ risk identification and resolution.Identifies scope creepPreparation of Process Flow Diagrams, Presentations, System Demos and Reports for the different vertical and horizontal solutionsParticipates in the scoping of proposed enhancements, and works with Delivery Managers, Team Leaders, and Project Managers to turn business requirements into actionable developer specifications.Ability to build relationships and influence decision makingEnd to End xe2x80x93 Implementation of technology for our Client AccountsData template creation / Training to the Account TeamGuiding end users to complete the data templateValidating the data & correcting it in partnership with the Account teamData upload & System configurationUser Management xe2x80x93 User Creation, Authorization & Role creation/MappingDevelop User Guides & UpdateDevelop Process Documents & UpdateConduct Internal testing of the configuration done in the applicationWe are a creative group of global innovators and problem solvers, and if you enjoy shaping the future, apply for this role.WHAT WExe2x80x99RE LOOKING FORInteracts with Customers and explains overall solution and its impact on the Prospects/Customers business driversCreates specifications for each release and enhancement. Works with development staff to develop enhancement in a timely fashionAnticipates and prevents common errors. Tests enhancements pre- and post-development to make sure system meets end user needs, meets specifications and is error free. Assures quality control including regularly updating proceduresGathers feedback from stakeholders for future enhancements and ways to increase timeliness, accuracy, relevance, and comprehensiveness. Acts as a liaison between project stakeholders to correct bugs in systems and follows up with end users.Provides training and functional support as neededWorks to mitigate risk while managing tasks, resources, and changesLead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily prioritiesProvide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; driving the resolution of issues; and holding self and team accountable for resultsUnderstand and negotiate needs and expectations of multiple stakeholdersCreate and maintain issue logs, meeting minutes, meeting schedules, project summaries and updatesMeet with project team regularly to review project deliverables and deadlinesDevelop and execute test scenariosSound like you? Before you apply itxe2x80x99s worth knowing what we are looking forEngineer or equivalent degree with excellent business analytical experience5 + years of relevant industry experienceWHATxe2x80x99S IN IT FOR YOUJoin an industry leader and shape the future of commercial real estateDeep investment in cutting-edge technology to power your workComprehensive and competitive benefits planA supportive, caring and diverse work environment designed for your growth and well-beingLocation:Remote xe2x80x93Calgary, AB, Toronto, ONIf this job description resonates with you, we encourage you to apply, even if you donxe2x80x99t meet all the requirements. Wexe2x80x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLLxe2x80x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (xe2x80x9cJLLxe2x80x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process xe2x80x93 including the online application and/or overall selection process xe2x80x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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