Job Description

Competition # : 38881

Department: Service Nova Scotia and Internal Services

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: \xe2\x80\x8b5/10/2023\xe2\x80\x8b (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The , a division of Service Nova Scotia and Internal Services (SNS-IS) is a team within government, and we are putting people first. We are called a \xe2\x80\x9c \xe2\x80\x9d service for a reason - because we are helping government work the way that people expect things to work these days.

Our team is large, diverse, and passionate about making a difference in peoples\' lives. We believe in user-centered iterative digital service design, and practice . Working at the NSDS means you will be a part of a team whose work makes a difference through designing, continuously improving and delivering the programs and services people need, alongside caring, compassionate, highly skilled people.

At the NSDS, we don\'t just accept difference - we celebrate a supportive culture of diversity, inclusion and belonging!

The people who use government programs and services come from all walks of life. It is important that the NSDS reflects the people that we serve - so we can deliver better, and more accessible, and inclusive public services. We work hard to create an environment where different perspectives and experiences are valued. We are committed to helping diverse talent thrive.

About Our Opportunity

Reporting to the Manager, Business Solutions Health Portfolio, you will be part of a team that provides project intake services to NSDS for Nova Scotia Health (NSH), Isaak Walton Killam (IWK) Hospital, Department of Health and Wellness (DHW), Office of Healthcare Professionals Recruitment (OHPR), Office of Mental Health and Addictions (OMHA) and Department of Seniors and Long Term Care (DSltC). Our work also includes technology projects that are part of Nova Scotia\'s Health Care Redevelopment program.

You will be a key member of various multi-disciplinary teams that deliver IT enabled solutions to best meet the needs of users whilst aligning with Provincial technology standards and industry best practice. Specifically, you will be responsible for:

• leading and conducting business analysis activities for the delivery of digital products and services in consultation with business partners to identify and document opportunities for transformation, realize program and operational savings, improve client service and attainment of strategic goals.
• developing a deep understanding of the users\' needs and champion these in the delivery of digital product features.
• assisting in the completion of required deliverables for the NSDS assessment and approval processes.
• advising and guiding customers in navigating NSDS assessments, approvals, and service delivery for both existing and newly acquired systems.
• defining user stories based on evidence.

Qualifications and Experience

To be successful in this role, you will have a bachelor\'s degree in information technology or computer science plus a minimum of 3 years\' experience or graduation from a recognized Information Technology program plus 3 years and 6 months of experience or an equivalent combination of training and experience may be acceptable. You are a critical thinker who provides innovative information technology solutions in a demanding environment, and quickly adapts to competing priorities, contentious issues, and challenging deadlines. As the ideal candidate, you are someone who demonstrates:

• Ability to document existing and future-state business processes; define and document functional requirements; conduct information flow analysis and process modelling.
• Knowledge and experience in standard business analysis processes and methodologies, digital service design and delivery and agile methodologies.
• Interpersonal, consensus building and team building skills, with the ability to interact effectively and develop relationships with staff at all levels.
• Problem solving, analytical thinking and decision making, and managing complex and competing needs.
• Strong written and verbal communication skills.
• Experience helping teams to manage and visualize outcomes, prioritize work and work to agreed minimum viable product (MVP) scope.

Candidate\'s qualifications and competencies will be assessed using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click to learn more about our various benefits offering and eligibility criteria.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• Department specific flexible working schedules

Pay Grade: PR 14

Salary Range: $2,640.65 - $3,215.50 Bi-Weekly

Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.

Government of Nova Scotia