Job Description

OVERVIEW
We are seeking an experienced Business Analyst with a strong background in Capital Markets, Commercial Banking, or Personal Banking to support the delivery of large-scale business and technology initiatives. The successful candidate will work closely with cross-functional partners -- including technology, operations, and product teams -- to define requirements, optimize processes, and ensure that solutions align with business objectives.
This role is ideal for a proactive, detail-oriented professional who excels in structured environments and is comfortable working with complex systems, data, and regulatory frameworks within the financial services sector.
Location: Toronto, ON (Hybrid - 2-3 days in office)
Contract Length: 6+ Months (Extension or FTE Conversion Possible)
Hours: 9 AM-5 PM EST
Experience Level: Intermediate to Senior (5+ years)
RESPONSIBILITIES
Elicit, document, and validate business, functional, and technical requirements through stakeholder engagement and analysis.
Translate business objectives into actionable deliverables for project and technology teams.
Conduct process mapping, data analysis, and gap assessments to support solution design and optimization.
Develop and maintain BRDs, FRDs, user stories, and acceptance criteria .
Collaborate with development, QA, and operations teams to ensure successful implementation and testing.
Support UAT (User Acceptance Testing) by defining test cases, reviewing results, and coordinating remediation efforts.
Identify, assess, and manage risks, dependencies, and change impacts across the project lifecycle.
Prepare clear, concise documentation and reports for stakeholders, including project status, findings, and recommendations.
Maintain data integrity and ensure compliance with enterprise and regulatory standards.
QUALIFICATIONS
5+ years of progressive business analysis experience , preferably within financial services or banking.
Proven experience delivering initiatives in at least one of the following domains:
Capital Markets: Derivatives, trading platforms, operations, or regulatory initiatives.
Commercial Banking: Lending, credit systems, onboarding, or digital enablement.
Personal Banking: Payments, retail banking products, or channel transformation.
Strong understanding of SDLC methodologies (Agile and/or Waterfall).
Demonstrated ability to work with data, systems, and reporting tools to support analysis and validation.
Proficiency in Excel, Visio, JIRA, Confluence, Power BI, or similar tools .
Excellent analytical, documentation, and communication skills.
Ability to manage multiple priorities in a fast-paced environment with minimal supervision.
Preferred
Experience in large enterprise or regulated financial institutions .
Knowledge of Clarity PPM , Calypso , or other banking/financial platforms.
Familiarity with compliance, risk, or control frameworks .
CBAP, PMI-PBA, or Agile certification (Scrum Master, Product Owner) an asset.
Education
Post-secondary degree in Business, Finance, Information Systems, or related discipline.
Notes for Applicants
Resumes must clearly indicate prior banking or financial institution experience , specifying which business line(s) you supported (e.g., Capital Markets, Commercial Banking, Personal Banking).
This is a contract position with potential for extension or full-time conversion based on project needs and performance.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.

Skills Required