Job Description

HM Note: This hybrid contract role is three (3) days in office. Candidates resume must include first and last name. This role is scheduled to start on August 1, 2025

Description

Responsibilities:

Coordinate with the Delivery & Eligibility Review Branch (DERB) Senior Manager to ensure business scope and objectives are met Participate in an agile-based project developing user stories and use cases, collaborating design and user feedback sessions Conduct requirements focus groups with policy/business subject matter experts and stakeholder groups to obtain: Business requirements Stakeholder requirements (defining how stakeholders will interact and use the business solutions) and I&IT solution requirements (functional, non-functional and implementation) Conduct use case review and design walk-through sessions with business stakeholders, developers and testers, update specifications as required and direct developers in the development of the application Analyze and document the as-is and to-be business processes/workflows Work closely with subject matter experts to elicit business and system requirements and business process mapping Provide business and policy analysis for business requirement development Analyze business needs and make recommendations for solution requirements and/or process improvements Document detailed business and/or system requirements, create use case model and use case specifications and associated UML diagrams, UI storyboard and specifications, and non-functional specifications Update business models including activity diagrams, conceptual and logical data models, process models, sequence diagrams, state charts, etc. Conduct form design, data analysis, workflow analysis and process design for automated and non-automated interfaces Support the development of I&IT business solutions by validating system design to ensure business requirements are met Develop and document test suites and test cases to support user acceptance testing Conduct user acceptance testing and provide guidance and direction for the overall system implementation and rollout Coordinate production releases Coordinate and conduct application demos to end-users, system partners and other stakeholders Develop supporting documentation required for the project Participate in the development and testing of system forms Work closely with client groups to assess current data analytics and reporting capabilities, gather future-state requirements and identify further opportunities for improvement Work with functional area experts, Data Architects, ETL Developers, Business Analysts, Operations and stakeholders to understand complex business issues and develop appropriate Business Intelligence solutions Own the execution of analytic initiatives including end-to-end reporting and data set delivery Develop robust statistical models and machine learning algorithms to model business scenarios and extract valid inferences Communicate complex quantitative analysis in a clear and precise manner, providing useful visuals and summaries Provide interpretation, advice, and expertise to client groups and other stakeholders, including direction on how to transform analytics into actionable information and proactive insights that support decision making Escalate risks, issues and concerns to the DERB Senior Manager


Skills

Experience and Skill Set Requirements

Technical Skills:

30 points

Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects Demonstrated experience in projects using an agile development methodology

Advanced practical knowledge of presentation/project software, Microsoft software, with emphasis on Excel, Visio, Figma and DevOps

Business Analysis Skills:

35 points

Demonstrated experience leading and conducting business analysis to assess client's business problems/opportunities and documenting business requirements Experience conducting policy and business analysis that can be accommodated within existing frameworks and IT solutions to minimize project time/cost implications Demonstrated experience applying business process transformation and re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches Demonstrated experience leading and conducting business analysis at varying levels of detail, appropriate to the project and phases of project, aligning with Enterprise Architecture and Gating Process Experience developing project approval documents, policy approval documents and regulation change materials and other supporting documentation needed for the project Demonstrated experience documenting requirements for business rule automation and workflow management solutions Experience developing and providing input to QA, system and user acceptance testing strategies, plans and scenarios Knowledge and understanding of policy development and analysis, business analysis and data analysis practices

Knowledge of project management principles and methods to plan and conduct initiatives, measure pre-determined performance standards, and monitor and report on progress

Healthcare Experience:

20 points

Demonstrated experience in a health or clinical context Demonstrated experience supporting stakeholder engagement activities, particularly in a healthcare context Demonstrated experience with the privacy and security requirements of software development in a healthcare or clinical context Demonstrated experience in claim adjudication or pharmaceutical context You have demonstrated knowledge of or the ability to learn the ministry/division/branch mandate, government direction on integrated health care services, health systems partners and service providers to develop processes and recommendations aligned with program delivery

You have demonstrated experience in service and program management, program evaluation, program change coordination, and stakeholder communications

Knowledge of ministry business objectives and operations, relevant legislation, policies, procedures and guidelines to develop recommendations

Communication Skills:

15 points

Strong verbal and written communication skills Strong interpersonal and negotiation skills Strong consulting skills to engage with all stakeholders A demonstrated team player with a track record for meeting deadlines Demonstrated leadership experience leading small and large teams, sub-groups, committees Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations.

Exceptionally well-developed presentation skills to inform internal and external stakeholder groups, particularly in a healthcare context

Must haves:

Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects

Demonstrated experience in projects using an agile development methodology

Advanced practical knowledge of presentation/project software, Microsoft software, with emphasis on Excel, Visio, Figma and DevOps

You have demonstrated experience in service and program management, program evaluation, program change coordination, and stakeholder communications

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Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers