Job Description

Location:

Manitoba & Northern Ontario

Job Type:

Full-Time

Industry:

Passenger Transportation / Charter Services

Company:

Kasper Bus Lines

About Us

Kasper Bus Lines is a trusted regional leader in intercity travel, charter transportation, and specialized group movement across Manitoba and Northern Ontario. With a modern fleet of over 25 charter vehicles, we are growing rapidly and expanding our Charter Division. We are now hiring a

Bus Charter Manager (Charter Sales)

to lead our charter sales operations and client service execution.

Job Summary

We're looking for a dynamic, experienced

Bus Charter Manager

to help us grow our charter business by:

Responding to inbound charter leads Developing new client relationships Quoting and securing charter bookings Coordinating successful trip execution Ensuring clients return again and again
This is a

key customer-facing role

that blends sales, operations, logistics, and relationship management. You'll be the face of the company for many of our charter clients, from schools and sports teams to corporate and tour groups.

What You'll Do

Handle charter sales:

Respond to incoming requests, provide quotes, convert leads into bookings, and track all activities.

Find new clients:

Proactively identify and contact new charter opportunities (schools, tourism agencies, corporate groups, etc.).

Plan and coordinate trips:

Liaise with operations, dispatch, and drivers to ensure charters run smoothly, safely, and on time.

Manage client relationships:

Communicate clearly, follow up post-trip, and build long-term loyalty with every customer.

Troubleshoot and resolve issues:

Be the go-to for solving problems before, during, or after a charter.

Maintain records:

Use internal tools and CRM to log quotes, bookings, client details, and performance metrics.

Support marketing:

Contribute ideas for promotions or seasonal specials to attract more bookings.

What We're Looking For

?

Experience in the bus charter industry is REQUIRED

? Track record of success in charter sales, client services, or operational planning
? Solid understanding of vehicle routing, group logistics, and customer expectations
? Familiarity with Manitoba & Northern Ontario geography and seasonal travel patterns
? Strong sales, communication, and relationship-building skills
? Organized, detail-oriented, and self-driven
? Able to work independently and with cross-functional teams (sales, dispatch, drivers)
? Must be comfortable with both office and mobile technology
? Valid driver's license and clean record (travel may be required)

Tools You'll Use

DriveWise

(or similar safety/operations platforms)

Microsoft Office 365

(Outlook, Excel, Word, Teams) Internal CRM, charter quoting tools, and dispatch systems (training provided) Email, mobile apps, desktop platforms Basic mapping and GPS software (for quoting or planning)

Bonus if You Have:

Experience planning charters for schools, First Nations communities, or corporate events Familiarity with digital marketing or charter promotions

What We Offer

Competitive salary (based on experience) Performance incentives / commission structure with room for growth Supportive team, growing company, and meaningful work Opportunity to shape a brand-new division
Job Type: Full-time

Pay: $40,993.82-$82,313.31 per year

Benefits:

On-site parking
Schedule:

Monday to Friday Weekends as needed
Work Location: Hybrid remote in Winnipeg, MB R2J 0G8