Job Description

VIDA owns and operates more than 2,700 units in communities across Nova Scotia, New Brunswick, Prince Edward Island and Manitoba. Our mission is to revolutionize affordable communities by reimagining the way people interact with their housing. It\xe2\x80\x99s about more than buildings\xe2\x80\x94it\xe2\x80\x99s about tapping into people and their potential, elevating their skills and giving them a platform to step into their gifts. By getting people actively involved in creating and sustaining the community they want to live in, we keep costs low, preserve affordability and help people get ahead.Our Saint John, NB Team is growing and we\'re looking for someone to join our Building Service Team (BST)! The Building Services Team is responsible for ensuring our properties remain in top condition, both inside and out. You will work closely with our BST, BAs (Building Ambassadors - our front-line team working and living in the buildings!), and our Operations team to ensure all work is completed quickly & efficiently, with a focus on upholding our 4 pillars: Community, Cleanliness, Opportunity, and Safety & Security. For this role, you will be required to regularly travel to our properties throughout Saint John, NB. The salary range for this role is $45,000 - 60,000.We take care of our people.

• Group health benefits plan to keep you healthy and worry-free.
• Unlimited vacation, and a monthly life day because downtime matters!
• Flexible work \xe2\x80\x94whatever allows you to be at your best and suits your schedule.
• Additional perks include allowances for continuing education, family vacation, wellness, fitness, home care and life coach sessions, and continuous professional development.

In our most recent Employee Survey, 100% of staff said their work at VIDA is meaningful, 81% of employees agree that their stress levels at work are manageable, and the average recommendation rating for VIDA as an employer is 9.2/10.Our commitments to you:

• Culture of Learning: Our culture supports an open mindset and thirst for knowledge. We are always learning and growing as individuals, not just as a company.
• Safe & Compassionate Work Environment: We are loyal and kind to one another, have each other\xe2\x80\x99s backs and celebrate each other\xe2\x80\x99s wins. We are selfless and put our team first. Team members feel safe taking risks and being vulnerable with one another.
• Feedback & Coaching: You\xe2\x80\x99ll have a team who is rooting for you on your success path and will provide real-time feedback to achieve your goals. We all coach one another and encourage real-time streams of feedback.

Curious about what it\xe2\x80\x99s really like to work with VIDA? Here\xe2\x80\x99s how you can find out more:

• Check out this video from our founder:
• Listen to this podcast, where one of our team members dives deep into VIDA\xe2\x80\x99s culture and reveals some of our top people & culture practices
• Reach out to us! We encourage you to reach out to any of our team members on LinkedIn to hear their first-hand experience working on the team \xe2\x80\x93 Seriously, we want to hear from you!

The RoleThis isn\xe2\x80\x99t your typical Repair and Maintenance role \xe2\x80\x93 every day at VIDA brings new challenges and variety. If you thrive in the unknown, this may be the job for you. As a BST member, you\'ll work alongside 6-8 Building Ambassadors and a Team Captain, servicing approximately 250-350 units.Here are the key responsibilities of the Repair & Maintenance staff:Unit Turns

• Oversee all unit turns in region/area to ensure required work is completed efficiently & on time
• Conduct inspections of units to ensure they are cleaned, repaired, and up to VIDA standards before the new resident moves in
• Support Building Ambassadors (our front line team working and living in the buildings!) in assessing units & completing the scope of work
• Collaborating with and managing external vendors & contractors as required

Training

• Teach Building Ambassadors key aspects they need to know about their building (water shut offs, location of electrical rooms, etc)
• Provide education & training to VIDA community members (residents, Building Ambassadors) on how to properly complete various maintenance tasks to build the sense of community & strengthen our team of contractors
• Build relationships with VIDA residents that are looking for opportunities to contribute to our purpose
• Train Building Ambassadors on how to properly assess damage in a unit in relation to damage deposits

VIDAfication

• Work with the team to identify opportunities to improve the security, common areas, energy efficiencies, and curb appeal of the properties (ensure they meet the VIDA standard)
• Conduct regular inspections of the properties to ensure that they are well-maintained and that all safety and security systems are functioning properly.

Emergency Repairs

• Assist Building Ambassadors with any emergency repairs (coach them on how to do it, help them find a contractor, or complete the repairs yourself when necessary).
• Carryout repairs as needed to ensure the safety and security of the buildings

What you need to succeed in this role:

• Knowledge & experience with building repair & maintenance in a multifamily residential setting

• Including, but not limited to: flooring installation, drywall repair, basic plumbing & basic electrical
• A valid drivers license & reliable transportation is required.
• Familiarity with and ability to use various tech progams and apps, including outlook, teams chat, spreadsheets, and forms, and the ability to quickly learn and navigate new tech
• A commitment to providing excellent customer service to our residents, vendors, and community partners.
• Strong communication skills and the ability to work collaboratively with other team members.
• Excellent problem-solving skills and the ability to work independently.
• Pride in your work.
• Organization & capability of managing multiple maintenance & repair projects at one time.
• A positive attitude and a willingness to learn and grow.

How to ApplyIf you\'re interested in applying for this role with VIDA, hit the Apply Now button now to start your application!Here\'s what you can expect from VIDA\xe2\x80\x99s application process:

• Online Questionnaire and Video Interview (10-20 minutes)

• This initial step is designed to be quick and easy, ensuring we gather necessary information to understand your professional background and skills. You\'ll be asked to complete a video interview in this step as well. This isn\'t live, so you can complete it at a time that\xe2\x80\x99s convenient for you

• Video Call or Phone Call (15-30 minutes)

• If your qualifications align with VIDA\'s needs, you\'ll be invited to participate in a phone call or video call. We\'ll let you book it so it works with your schedule.

• Phone call with a current member of our Building Services team to give you insight into the day to day & what to expect from the role (10-15 minutes)

• This call gives you insight into the day to day responsibilites and what to expect from the role. It\'s your chance to ask questions to ensure this role is a great fit for you!. Ask our BST member about the specifics of the role, the current challenges, and how it\'s different from other repair and maintenance roles.

• Official interview with a VIDA team member (60 mins)

• This is your opportunity to showcase how you can uniquely contribute to VIDA\xe2\x80\x99s mission and community. It\xe2\x80\x99s also your chance to interview us! We encourage you to explore whether our environment & values align with what you\xe2\x80\x99re looking for in a workplace.

VIDA