Job Description

About Us:

HomeSpace Society is a leading organization dedicated to providing affordable housing solutions to low-income individuals and families within our community. Our mission is to create safe and sustainable housing opportunities while fostering a sense of belonging and community. HomeSpace's current portfolio consists of over 34 owned properties containing 903 units located throughout Calgary.

Position: Maintenance Technician

Reports to

: Facility Manager

Location

: HomeSpace Society, Assigned Portfolio (Buildings & Units)

Position Mandate:

The Maintenance Technician is critical in ensuring the upkeep, safety, and operational efficiency of HomeSpace Society's properties. Responsible for performing a wide range of repairs, preventative maintenance, and troubleshooting tasks, the Maintenance Technician ensures that all buildings and units are maintained to a high standard. This role requires technical proficiency, attention to detail, and strong problem-solving skills, contributing directly to the smooth functioning of the property portfolio.

Key Responsibilities:

Maintenance & Repairs:

Perform routine and emergency maintenance tasks such as plumbing, electrical, HVAC, carpentry, and painting to ensure properties are in excellent condition. Inspect, diagnose, and troubleshoot issues related to building systems, including heating, cooling, lighting, and general building equipment. Repair or replace defective parts in equipment or buildings, working within the scope of expertise and obtaining quotes for more specialized work if necessary. Ensure that common areas, lobbies, hallways, grounds, and building exteriors are clean, safe, and well-maintained.

Preventative Maintenance:

Carry out preventative maintenance schedules for all building systems and units, ensuring compliance with operational standards and minimizing future repairs. Inspect mechanical rooms, boilers, HVAC systems, and other key areas regularly and document the condition of equipment and systems. Recommend improvements to preventative maintenance practices and assist in implementing new maintenance protocols as needed.

Unit Turnovers:

Assist with preparing units for new residents, including performing repairs, touch-ups, cleaning, and ensuring the unit is in move-in-ready condition. Coordinate with the Facility Manager and contractors on larger turnover tasks, ensuring timely completion. Ensure timely completion of unit inspections to identify maintenance issues during move-outs and turnovers.

Work Orders & Reporting:

Respond to work orders and maintenance requests from residents and staff in a timely and professional manner. Document completed tasks and ensure accurate record-keeping in property management software (such as Yardi or similar systems). Provide regular updates to the Facility Manager on the status of maintenance tasks and upcoming needs for repairs or equipment replacements.

Safety & Compliance:

Ensure compliance with safety regulations, building codes, and company policies while performing all maintenance tasks. Promote and follow proper safety procedures for handling equipment, hazardous materials, and potential hazards in the workplace. Conduct safety inspections of properties, document findings, and address any issues to ensure all properties are compliant with health and safety standards.

Vendor & Contractor Coordination:

Liaise with external contractors when necessary for specialized repair work, ensuring the work meets HomeSpace Society standards and timelines. Work with the Facility Manager to obtain quotes for repairs and maintenance projects and provide recommendations on vendor selection when required.

Emergency Response:

Be available to respond to after-hours emergencies on a rotational basis, including issues like flooding, electrical outages, or mechanical failures. Effectively troubleshoot and resolve emergency maintenance problems, ensuring minimal disruption to residents and property operations.

Qualifications:

Experience:

Minimum of 2-4 years of experience in general building maintenance or related roles (plumbing, HVAC, electrical, carpentry, etc.).

Technical Knowledge:

Strong understanding of building systems (HVAC, plumbing, electrical) and hands-on experience with various maintenance tasks.

Problem-Solving:

Ability to troubleshoot and solve complex maintenance problems efficiently and safely.

Education:

High school diploma or equivalent required; post-secondary education in building maintenance or technical trades is an asset.

Tools & Equipment:

Experience using hand tools, power tools, and specialized equipment for maintenance and repair tasks.

Software:

Familiarity with property management software (e.g., Yardi), maintenance tracking systems, and basic proficiency with Microsoft Office.

Communication Skills

: Strong interpersonal skills for working with staff, contractors, and residents to ensure work is done efficiently and respectfully.

Safety Practices:

Knowledge of health and safety regulations, building codes, and safe work practices.

Working Conditions:

Must be able to lift and move heavy objects (up to 50 lbs) and work in confined spaces or heights as required. May be required to work outside regular business hours to respond to emergencies or urgent maintenance tasks. * Must have a valid driver's license and a reliable vehicle for travel between properties.