Job Description

As a Shiny Bud team member, you will conduct business according to the details of your job description and the employee manual, making the customer our # 1 priority. As a member of the Shiny Bud team you will be required to live and breathe our mission to seize opportunity, lead with passion and be the absolute best. "We believe that health and wellness is a personal choice. Our mission is to offer legal and safe cannabis products in an informed, guest-centric environment. Catering to every spectrum of our customer base in a thoughtful way." CORE VALUES 1. Family Spirit: We work together, we play together, we laugh together, we cry together & we\xe2\x80\x99ve got each other\xe2\x80\x99s back. \xef\x82\xb7 Interact respectfully, engage in constructive conflict and speak candidly and appropriately with each associate. You are expected to treat each other with respect and be courteous to one another. 2. Exceed Customer Expectations-We will go above & beyond to WOW each customer; satisfying their needs is not enough! \xef\x82\xb7 Committed to providing outstanding customer service making it our competitive advantage. \xef\x82\xb7 Understand what the customers are requiring and ensure we WOW our customers every time. 3. Learn-Teach-Grow: We challenge ourselves to find a better way, show others a better way & live that better way, everyday! \xef\x82\xb7 Develop & share ways for continuous improvement within the organization and assist and train others in areas or subjects in which you are more experienced or educated. \xef\x82\xb7 Maintain and demonstrate professional work ethics, moral integrity and a positive attitude at all times. KEY RESPONSIBILITIES Hospitality \xef\x82\xb7 Demonstrates that customer service is his/her number one priority \xef\x82\xb7 Makes a positive first impression: smiles, makes eye contact, maintains a positive tone of voice and says thank you \xef\x82\xb7 Responds to customers in a friendly manner with an appropriate sense of urgency \xef\x82\xb7 Suggests products and complimentary items appropriately \xef\x82\xb7 Resolves customer concerns and complaints in a friendly manner \xef\x82\xb7 Follows proper cash procedures \xef\x82\xb7 Excellent knowledge of Cannabis products and regulations \xef\x82\xb7 Trustworthy and customer-oriented

• Cannsell certification : Required

Job Types: Part-time, Permanent
Part-time hours: 15-20 per week Salary: From $15.50 per hour Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• On call
• Weekend availability

Ability to commute/relocate:

• Orl\xc3\xa9ans, ON: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person