Job Description

• Cucina Market & Bistro is looking for servers that can work mornings, evenings Monday to Friday full or part-time hours available. Cucina offers both an intimate bistro and a vibrant grab & go market cafe. In the heart of Calgary's downtown shopping district, this 50 seat restaurant serves up breakfast, lunch and dinner in a lively, casual atmosphere. Our food is based on the philosophy of "less is more", allowing amazing ingredients to shine through preparations rooted in elegance and simplicity. Dishes are designed to be shared and enjoyed, in the same way, we would on a Sunday at home.
  
  Joining our team at Cucina Market will have you working alongside industry leaders dedicated to service and quality within Teatro Group. Teatro Restaurant Group has strived to provide the highest level of distinctive and memorable dining experiences. Our family of restaurants all adhere to the same philosophy: we are meticulous in sourcing out the finest ingredients possible for our guests, delivering incredible food with service that is attentive, sincere and focused on details. To support our Philosophy of providing the highest level of distinctive and memorable dining experiences, we continue to be meticulous within our hiring process; recruiting the most talented and passionate individuals in the Food and Wine industry to join our team and continue with us in our growth.
  The Server will be responsible for providing high levels of customer service to all restaurant patrons by providing prompt service, taking accurate orders, and maintaining a strong working knowledge of all menu items and daily specials. The server will perform duties in a friendly and professional manner at all times, and ensure that the customers have an enjoyable dining experience. Other responsibilities include but are not limited to the proper setting of tables, removing used dishes and place settings, assisting with cleaning duties, and comply with all restaurant policies and procedures.
  What you will do
  • Take food and beverage orders from customers and ensure these are given to the appropriate person to execute (i.e. kitchen staff, bartender, etc.).
  • Maintain familiarity with the composition of all menu items
  • Serve food and beverages in accordance with company standards
  • Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements.
  • Set tables to company policy, ensuring that all items used are clean, undamaged and in a good state of repair.
  • Clean tables and ensure they are cleaned as soon as it is apparent that customers have finished their food or drink with an acceptable balance between speed, yet allowing customers to finish their meal without feeling rushed.
  • Must be able to multitask- make your own drinks (cocktails, wine, beer, lattes, cappuccino etc.) while being attentive to all surroundings and guests' needs.
  • Ensure that customers are correctly charged, present the bill and take payment from the customer, in accordance with the procedures of the establishment.
  • Ongoing side duties such as polishing glassware, cutlery, and resetting tables.
  What we are looking for
  • Valid Pro Serve Certification
  • A minimum of two years of food and beverage experience is required
  • Ability to work in a fast-paced, dynamic environment
  • Ability to make excellent sales to achieve performance in alignment with organizational goals and objectives
  • Excellent customer service skills, interpersonal, organizational and communication skills
  • Motivated and creative team player
  • Exceptional written and verbal communication skills
  • Self-motivated with high energy and an engaging level of enthusiasm
  • Ability to perform basic calculations and mathematical figures
  • Ability to work individually and as a part of a team
  • Ability to multitask
  • Must be able to work a flexible schedule including days, nights, weekends and holidays
  • This position will spend 100% of the time standing.
  • Must be able to transport up to 50 pounds on occasion and up to 35 pounds regularly.
  • Must be able to hear well in a loud environment in order to respond to guest needs.
  • Exposure to extremely hot and extremely cold liquids, barware etc.
  • Manual dexterity is required to use desktop computers and peripherals.