Job Description

Breakfast Host

Fairfield Inn & Suites by Marriott Ottawa Kanata is currently recruiting for a Breakfast Host. The Breakfast Host is responsible for welcoming guests in a friendly, timely, and efficient manner to deliver exceptional guest experiences.

What We Offer

• Work with like-minded team members who are passionate about their work and keep things fun, every day!
• Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
• A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It's a good place to be right now!
• Education Reimbursement for you (and your children!)
• Annual Wellness Credit
• Team Member Referral Program
• Leadership Development
• Team Building Events
• Culture of Recognition Program
• Hotel Stay Discounts

Key Responsibilities

Reporting to the Food and Beverage Manager or designate, you would be responsible for performing the following tasks to the highest standards:

• Greeting and seating guests, and presenting the various breakfast choices;
• Interacting with guests in a friendly, professional manner;
• Answering the phone and taking restaurant reservations;
• Expedite room service orders for guest pick-up;
• Set up and oversee lobby beverage station;
• Restocking supplies and keeping the work area clean;
• Help to set and clear tables as needed; ensure buffet is fresh and stocked;
• Ensure the bar area and lounge is clean and tidy;
• Assist in other areas of F&B as determined by management.

What We are Looking for...

• Positive attitude and EXCELLENT customer service skills;
• Good communication, organizational, and time management skills;
• Able to stand, walk, lift up to 25 pounds and bend for up to 8 hours;
• Excellent grooming standards;
• Flexibility to work a variety of shifts that may include weekends, evenings and holidays.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in Food and Beverage department and/or hospitality industry;
• Knowledge of Micros, Lightspeed, or other POS systems;
• Smart Serve.

About Fairfield Inn & Suites by Marriott Ottawa Kanata

https://www.silverhotelgroup.com/hotel/fairfield-inn-suites-by-marriott-ottawa-kanata/

The Fairfield Inn & Suites By Marriott Ottawa Kanata is conveniently located near downtown Ottawa, and is steps away from several world-class dining and cultural attractions. The hotel is two minutes away from Scotiabank Place, home of the Ottawa Senators NHL hockey team and a popular concert venue. Other attractions located nearby include the Rideau Canal, National Arts Centre, Parliament Buildings and Gatineau Park.

About Us

https://www.silverhotelgroup.com/

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra "You Matter" resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional!

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.