Job Description

008 - Branch Technical Solutions Implementer Intern61 Birch Street East, 261 Third Avenue, Unit 1, Cochrane, Ontario, Canada Atikokan, 105 Main Street West, Atikokan, Ontario, Canada Bancroft, 91 Chemaushgon Road, Bancroft, Ontario, Canada Barrie, Unit 1401 - 64 Cedar Pointe Drive, Barrie, Ontario, Canada Blind River, 10C Hanes Ave, Blind River, Ontario, Canada Brampton, Suite 305, Plaza 2 - 350 Rutherford Road South, Brampton, Ontario, Canada Chapleau, Box 1059 - 61 Birch Street East, Chapleau, Ontario, Canada Dryden, 34B King St, Dryden, Ontario, Canada Fort Frances, 426 Victoria Avenue, Fort Frances, Ontario, Canada Geraldton, Unit E - 404 Main Street, Geraldton, Ontario, Canada Gravenhurst, Unit A - 385 Bethune Drive North, Gravenhurst, Ontario, Canada Haileybury, 439 Ferguson Ave, Haileybury, Ontario, Canada Kenora, Unit 4 - 621 Lakeview Drive, Kenora, Ontario, Canada Kingston, Unit 2 - 629 Division Street, Kingston, Ontario, Canada Kitchener, Suite 203 - 493 Lancaster Street, Kitchener, Ontario, Canada London, Unit 19 - 1100 Dearness Drive, London, Ontario, Canada Mattawa, Unit 2 - 380 Main Street, Mattawa, Ontario, Canada Midland, Unit 10 & 11 - 845 King Street, Midland, Ontario, Canada Napanee, Unit 4A - 113 Richmond Boulevard, Napanee, Ontario, Canada North Bay, 156 McIntyre Street West, North Bay, Ontario, Canada Oshawa, Unit 101 - 74 Simcoe Street South, Oshawa, Ontario, Canada Ottawa (Head Office), 66 Slater Street, Ottawa, Ontario, Canada Ottawa (Outreach Office), Suite 400 - 214 Montreal Road, Ottawa, Ontario, Canada Owen Sound, 1198 - 2nd Avenue East, Owen Sound, Ontario, Canada Peterborough, Suite 102 - 1054 Monaghan Road, Peterborough, Ontario, Canada Renfrew, Unit 102 - 236 Stewart Street, Renfrew, Ontario, Canada Sault Ste. Marie, 134 John Street, Sault Ste. Marie, Ontario, Canada Sudbury, Unit 12 - 875 Notre Dame Avenue, Sudbury, Ontario, Canada Thorold, Unit 1A & Unit 3 - 3250 Schmon Parkway, Thorold, Ontario, Canada Thunder Bay, 226 May Street South, Thunder Bay, Ontario, Canada Timmins, 347 Spruce Street South, Timmins, Ontario, Canada Toronto, Unit 311 - 75 Sherbourne Street, Toronto, Ontario, Canada Windsor, Unit 145 - 600 Tecumseh Road East, Windsor, Ontario, Canada Req #62Thursday, May 16, 2024Closing Date: May 22, 2024Contract Position, End Date: March 31, 2025Hybrid PositionMNOs culture is at our coreThe MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the M\xc3\xa9tis community. When defining what MNO culture is, its difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.What We Can Offer You

• 4% Vacation pay
• Pension plan
• Annual paid two-week holiday closure in December
• 16 paid public and employer holidays
• 15 paid health & wellness days
• Challenging, multi-disciplinary work environment that fosters learning and professional development

• Substantial educational incentive to promote personal and professional growth
• An opportunity to make a direct or indirect impact on the lives of the M\xc3\xa9tis Peoples across the Province

• Other perks

• Employee Assistance Plan
• Telemedicine plan
• Goodlife corporate membership discount
• Bell Mobility's exclusive partner program
• Staple's corporate discount
• Dell member purchase program
• Mark's corporate discount

About the Role:The Branch Technical Solutions Implementer requires a good functional understanding of systems integration and report writing gained through education and project work. This position will have a foundational knowledge of database and reporting tools, systems, or processes. The position is required to support the development and enhancement of a solution to capture and report on the Self-Government Citizen Consultation activities, work with other branches and project teams on technical projects and actively participate in branch planning sessions. The role requires working in a team environment to identify the needs of the solution, support the activities that generate data, work collaboratively to research and make recommendations on technical solutions and work independently to build the solution as directed and develop administrative procedures.What you will be doing:

• Collaborate with stakeholders to understand their goals and objectives.
• Research assigned topics, analyze data, and recommend data structure improvements.
• Participate in the development and recommendation of a technical solution based on the needs identified by the stakeholder.
• Build on reporting skills, writing and editing reports with accuracy, clarity, and coherence of content.
• Develop visual aids (charts, graphs, tables) to present data effectively. and enhance understanding of issues.
• Communicate findings and recommendations clearly to stakeholders.
• Support the building of a vision for how data will be entered into multiple 3rd party systems and collected in systems of record.
• Document the solution.
• Develop and document the administration requirements applying related professional standards.
• Develop, document and perform training on the solution.
• Import and export data from heterogeneous data sources such as databases, flat files, XML files, and MS Excel.
• Create test plans, lead the testing effort and evaluate the solution.
• Work with confidential citizen data (Name, Address, Region, Community Council).
• Perform data administration on several 3rd party Branch applications.
• Support the creation and implementation of appropriate data collection, reporting, and/or recordkeeping processes.
• Respond to the needs of internal and external clients as required.
• Attend branch meetings, gathering technical solution requirements.
• Travel to and attend branch events providing technical support.
• Other reasonable duties as may be assigned.

Qualifications:

• Strong desire to act in the service of the M\xc3\xa9tis Citizens, to advance and uphold rights and culture
• Completion of post-secondary education in Computer Information System, Computer Science, Computer Programming, Information Technology, Information Systems, Data Analysis, Business Analysis and related fields or equivalent combination of education and experience
• Membership in an accredited association related to the profession (e.g PMP, PMI-PBA, Information Technology Infrastructure Library (ITIL) 4)
• An entry-level understanding, ability and exposure to database application development and reporting tools
• Good communication skills, both written and verbal
• Strong research and analytical skills
• Entry-level experience in project coordination, including the design and implementation of project work plans
• Strong organizational skills
• Highly detail-oriented
• Demonstrated ability to manage competing demands and assess changing priorities
• Demonstrated ability to assess situations and problem-solve independently
• Demonstrated ability to work alone/independently with minimal supervision
• Demonstrated work or educational project experience in a related field

Preferred:

• Completion of a Masters degree or equivalent Post Secondary education in a relevant field
• Knowledge of M\xc3\xa9tis-specific and broader indigenous policy and research, key challenges, and programs
• Demonstrated ability to write high-quality evidence and data-based reports and professional presentations
• Strong understanding of policy and program development and evaluation
• Demonstrated ability to quickly acquire and expand knowledge and to be flexible in a demanding and dynamic environment
• Strong understanding of best practice to working with confidential information
• Demonstrated understanding of project and application management and project deliverables (would be considered an asset)

AODA StatementThe M\xc3\xa9tis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The M\xc3\xa9tis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.Please email human resources if you require an accommodation during the hiring process.Special Services OrganizationThe M\xc3\xa9tis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the employee has a valid medical exemption. This condition of employment is effective for all employees, full or part-time, permanent or contract, whether working remotely or not, as of November 1, 2021.The M\xc3\xa9tis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).

M\xc3\xa9tis Nation of Ontario