Technical Account Manager Intern Summer 2024 (remote)

Canada, Canada

Job Description


CrowdStrike is a global leader in cybersecurity. Our University Program is dedicated to attracting and cultivating the next generation of talent in virtually every field. Our program offers paid positions that allow students and recent graduates to gain real-world experience and develop essential skills while they learn from the best and brightest working professionals. We offer our interns a structured program and supportive environment where they can ignite their passion for the future. Our University Program is designed to provide participants exposure to meaningful work that supports our mission to make the digital world a safer place to live and work. CrowdStrike is where your talent meets cutting-edge tech. Ready to start building a career you can be proud of? Join us!

Summer 2024 Start & End Dates: 12 weeks

  • May 20 - August 9
  • June 3 - August 23
  • June 17 - September 13
Location: Remote in Ontario or Quebec, Canada.

About the Role:

As a Technical Account Manager Intern at CrowdStrike, you\xe2\x80\x99ll make a difference in global security by protecting organizations against the most advanced attackers in the world. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong customer service skills and have excellent technical problem-solving skills.

You will be expected to work 40 hours a week on projects including, but not limited to:

Assisting the CS Operations team in report creation and analysis

Collecting feedback from internal stakeholders on process effectiveness

Developing communications and digital content to engage customers

Working on pilot programs for major initiatives

Creating customer facing health checks and reports

What You\xe2\x80\x99ll Need:

By the beginning of the internship, interns must have completed at least 2 years at a 4-year undergraduate university and graduating between December 2024 - June 2025.

An eagerness to learn through hands-on experience and collaborative projects specific to your internship field.

Although CrowdStrike is a primarily remote company, collaboration is intrinsic to the success of our mission. Therefore, the strongest applicants will be those who can communicate effectively and frequently, and work well with fellow interns and employees.

Bonus Points:

Experience with a data analytics or business intelligence platform, such as Tableau or Snowflake

Python scripting and RestAPI experience

Cybersecurity background

Project management experience

Experience working with Windows Server Operating Systems

Knowledge of enterprise web technologies, security and cutting-edge infrastructures

Excellent customer service skills and ability to quickly establish technical credibility with customers

Excellent communication skills, written and verbal

Proven problem-solving skills

What You Can Expect:

Executive Speaker Series & Tech Talks

Fun socials and give-back events (e.g. virtual trivia, escape rooms, etc.)

Development workshops to grow your soft and hard skills

Networking opportunities with fellow interns and CrowdStrikers

Owning impactful projects that move the company forward

Working alongside a diverse and global team

Assigned mentor and continuous feedback

Participation in our Employee Resource Groups (ERGs)

Access to our FalconFit Wellness Program and Employee Assistance Program

Fun Slack channels (e.g. food, gaming, sports, pets, etc.)

Paid holidays and 401k matching

Here\xe2\x80\x99s what our previous interns have to say about our program:

(video)

Our feature on (podcast)

#LI-Remote

#LI-MS3

What You Can Expect:

Executive Speaker Series & Tech Talks

Fun socials and give-back events (e.g. virtual trivia, escape rooms, etc.)

Development workshops to grow your soft and hard skills

Networking opportunities with fellow interns and CrowdStrikers

Owning impactful projects that move the company forward

Working alongside a diverse and global team

Assigned mentor and continuous feedback

Participation in our Employee Resource Groups (ERGs)

Access to our FalconFit Wellness Program and Employee Assistance Program

Fun Slack channels (e.g. food, gaming, sports, pets, etc.)

Paid holidays and 401k matching

Remote-first culture

Market leader in compensation

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact \xe2\x80\x8b, for further assistance.

CrowdStrike participates in the E-Verify program.

CrowdStrike, Inc. is committed to fair and equitable compensation practices. The hourly rate for this position is $30.

CrowdStrike

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Job Detail

  • Job Id
    JD2273095
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $30 per hour
  • Employment Status
    Permanent
  • Job Location
    Canada, Canada
  • Education
    Not mentioned