Branch Operations Manager High Voltage Services

Hamilton, ON, Canada

Job Description

Position Overview:

The Branch Manager will be responsible for all aspects of branch development, customer relationship management, building and managing a strong electrical contracting team. The Branch Manager will have significant contact with customers and will need to interpret their requests and then assign appropriate resources to meet their needs.

What you will do as a Branch Manager in our High Voltage line of business:

  • Conduct self in a professional manner with internal team members and customers,
  • Manage team within a fast paced, customer-focused environment including training, scheduling, hiring, ensuring compliance with company standards,
  • Promote a positive company culture,
  • Participate in recruitment processes to select top talent,
  • Responsible for achieving targets linked to the P&L of the Branch,
  • Monitor work orders for accuracy to ensure profitability and customer satisfaction,
  • Actively monitor customer accounts and maintain regular customer communication to secure future business,
  • Prioritize and expedite all service calls with a strong sense of urgency,
  • Develop new customer relationships - continuously seek opportunities to present Spark Power as that customers solution provider,
  • Measure workforce effectiveness, create objectives, deliver performance reviews, and address performance gaps,
  • Provide professional development for employees through, coaching, mentoring, and training,
  • Use budgets to monitor and evaluate performance, ensuring compliance with corporate needs and objective,
  • Monitor and ensure that all quotes are accurate in terms of expected chance of winning, price and dates. Constantly review the quote statistics and share best practices.
  • Inspecting completed work and as-built drawings to verify compliance with job requirements and any related codes/regulations and ensuring quality workmanship,
  • May be required to work extended hours on short notice and/ or respond to emergency call-in.
  • Coordinate with local electrical inspection governance to have work correctly approved as per the local code requirements.
Do you have the Spark? Here's what we're looking for:
  • 5 or more years of relevant high voltage electrical experience
  • Experience working with substation maintenance and construction, pole line maintenance and construction will be considered a strong asset
  • A valid drivers license with a clean driving record
  • Previous experience managing a small, highly effective team
  • Must be self-driven, highly motivated and able to work without supervision
  • Ability to multi-task and manage numerous projects simultaneously
  • Excellent interpersonal, written, and verbal communications skills, including complete mastery of English language
  • Strong demonstrated stakeholder management and negotiation skills
  • Exceptional problem-solving and troubleshooting skills with methodical decision making
  • High degree of attention to detail and follow-through
  • Experience in performing financial analysis, tracking, budgeting, and resource planning
  • Positive and collaborative leadership style with a proven ability to motivate and mentor a team
Spark Power Employee Perks:
  • Diverse and exciting industrial, commercial and institutional projects and customer base
  • Growing company with consistent work
  • Continuous training and skills improvement
  • Career advancement opportunities (such as licensed Journeyman, Foreman, Project Manager)
  • Competitive wages plus incentive plan (profit sharing on top of hourly rate and overtime pay)
  • Travel opportunities
  • Overtime opportunities
  • Excellent benefit package (Medical, Dental, Vision, Extended Health, Disability)
  • RRSP
  • Profit sharing
  • Employee Share Ownership Program
  • Paid Uniforms
  • Paid Tooling
  • Great company culture!
  • ....and much more
Who is Spark Power?
  • We provide end-to-end electrical contracting, operations and maintenance services, and energy sustainability solutions to the industrial, commercial, utility, and renewable asset markets.
  • We have over 1300 employees across 38 offices across North America.
#sparkyourcareer

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Job Detail

  • Job Id
    JD2085274
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hamilton, ON, Canada
  • Education
    Not mentioned