Branch Manager

Saint-Hyacinthe, QC, CA, Canada

Job Description

We are seeking a strategic, structured, and inspiring Branch Operations Director to oversee all operational activities across two shifts, including production, shipping, receiving, and internal logistics.

You will play a key role in the overall performance of the branch, driving continuous improvement, optimizing resources, and engaging teams in a unionized work environment. Your leadership will help foster a safe, efficient, and high-quality operational culture.



Main Responsibilities

Supervise production and shipping/receiving managers, as well as all staff under your responsibility; Provide mobilizing leadership focused on performance, collaboration, and skills development; Foster a positive work environment based on respect, open communication, and engagement; Develop and manage workforce plans based on operational needs; Monitor and improve key performance indicators (KPIs) related to production, quality, costs, and safety; Lead and implement continuous improvement initiatives (Lean, 5S, Kaizen, etc.); Contribute to annual budgeting and the branch master plan in collaboration with the VP of Operations; Work closely with internal teams to ensure equipment availability and optimization of industrial assets; Ensure smooth coordination between production and planning by optimizing internal logistics flows; Guarantee compliance with industry quality standards and operational processes (steel cable sector); Control operating costs and recommend strategic investments (equipment, automation, modernization); Ensure proactive Health, Safety & Environment (HSE) management with on-site supervisors; Support training, evaluation, and development of talent; Guide, assess, and support front-line managers under your supervision.

Requirements

Bachelor's degree in Business Administration or equivalent relevant experience; Minimum of 5 years' experience in manufacturing operations management; Solid background in continuous improvement (Lean, Kaizen, 5S, Kanban, etc.); Proficiency in Microsoft Office and ability to use data visualization tools (Power BI); Bilingualism (French/English) is essential, both spoken and written, for communication with English-speaking colleagues outside the province.

Desired Skills and Attributes

Structured, results-driven, and solution-oriented leadership; Strong analytical, strategic planning, and decision-making skills; Effective project and priority management in complex environments; Political acumen, adaptability, rigor, and resilience; Excellent communicator and change leader; Proven ability to lead multidisciplinary teams in a high-performance industrial context.

What We Offer

Comprehensive group insurance starting on Day 1 (including dental, vision, and travel insurance); 4 weeks of vacation from your first year; Paid time off during the Holiday Season (company shutdown); Dynamic work environment where your ideas matter; Work-life balance is genuinely valued; * And much more!

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Job Detail

  • Job Id
    JD2526999
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Saint-Hyacinthe, QC, CA, Canada
  • Education
    Not mentioned