Job Description

Job Type: Permanent
Job Title: Branch Manager
Location: 20 Gurholt Dr., Dartmouth, NS, B3B 1J9
Start Date: ASAP
Days/Hours: Monday to Friday 8:00 AM to 5:00 PM with 1 hour lunch
Hours/Week: 40
Salary Range: $70,000.00 to $80,000
Bonus: Potential bonus of $2,000 based on branch EBITDA and $500 based on company EBITDA
Vacation: 3 weeksResponsibilities

• Develop and implement operational strategies to achieve organizational goals by also reviewing sales results, daily, weekly, and monthly.
• Proven ability to thrive in a fast-paced work environment, managing multiple tasks and deadlines simultaneously.
• Daily review of operational dashboard to ensure operational consistencies within customer order status including back orders, invoices, shipping, inventory levels, etc.
• Efficiently manage operational expenses, encompassing costs related to freight, warehousing, and office. Identify cost-saving opportunities and ensure operations remain within the allocated budget.
• Manage team, including recruitment, onboarding planning, training, performance management including attendance, measure KPls, coaching/mentoring, individual weekly one-on-one, annual performance reviews
• Conduct daily group meeting with the operations team for continuous communication with team members to share sales targets, promotions, sales results, new product introductions, webinars, training, and standard operating procedures are met including process changes.
• Develop, implement and maintain quality control measures to ensure that products or services meet required standard such as reduce inventory shrink, waste and write-offs, stock adjustments
• Oversee all aspects of logistics, encompassing inventory management, transportation, and operational expenses. This includes but is not limited to managing cycle counts and discrepancies, conducting annual inventory counts, monitoring freight, office expenses, and conducting facility audits.
• Manage relationships with suppliers and customers, including resolving customer complaints.
• Collaborate harmoniously with key stakeholders (including, but not limited to peers, customers, direct reports, suppliers etc.) to support organizational goals and share best practices.
• Regular attendance of manager operations meeting.
• Ensure compliancy with all team members of up-to-date equipment training, safety training.
• Any other projects/duties as assigned.

• Diploma or degree in operations management, business administration, or a related field preferred
• Minimum 3-5 years' experience in similar role.
• Strong leadership and management skills.
• Excellent problem-solving and decision-making skills.
• Ability to delegate and set clear expectations.
• Strong analytical skills, financial acumen with the ability to analyze data including attention to detail.
• Excellent time management, planning and organizational skills.
• Strong communication and interpersonal skills, with the ability to build and maintain relationships.
• Forklift certification (or capable of certification).
• Valid Driver's License.

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