Job Description

Innovair Industrial is a proudly Canadian, Winnipeg-based independent distributor of compressed gases and medical supplies and equipment. We are a dynamic organization, recognized for our leadership, community involvement and commitment to provide our employees with a great work environment, opportunities for growth and competitive rewards.

Now Hiring a Branch Manager (Brandon, MB)

Excellent Salary (commensurate with experience) Full Benefits Package Growth and Development Opportunities
We are seeking an experienced and motivated Branch Manager to lead our team at our Brandon, Manitoba location. Reporting to the Vice President of our Industrial Division the Branch Manager is responsible for the management of the day-to-day activities of the branch, including sales, dispatch, delivery, reporting, inventory management, day-to-day administration, facility management, fleet maintenance management, safety programming and managing the customer experience. As the Branch Manager, you will be responsible for overseeing a dedicated team of hardworking individuals, driving growth in our operations, and ensuring the efficient operation of our branch. The ideal candidate is a process-focused leader with a strong background in sales, customer service, and knowledge of welding equipment and industrial gases.

As the Branch Manager, you will:

Lead, motivate, and develop a team of dedicated employees to achieve their best performance. Provide guidance, coaching, and training to team members, fostering a collaborative and results oriented work environment. Drive branch sales and profitability by setting clear sales targets, developing sales strategies, and identifying new business opportunities. Maintain and expand customer relationships while actively seeking out new clientele. Ensure smooth day-to-day branch operations, including inventory management, order processing, and delivery logistics. Implement and improve processes to enhance efficiency and productivity. Maintain a strong focus on providing exceptional customer service, addressing customer inquiries, and resolving issues promptly and professionally. Monitor customer feedback and implement improvements as needed. Identify areas for improvement within the branch, implement necessary changes, and monitor the effectiveness of these improvements. Foster a culture of continuous improvement among the team. Utilize your knowledge of industrial gases and other process to assist customers in selecting the right products for their needs. Stay updated on industry trends and technological advancements. Work alongside Senior Leadership and Human Resources in talent management, including interviewing, hiring, training, retention, succession planning and terminations. Organize and coordinate workflow to ensure high levels of productivity and efficiency; embraces continuous improvement initiatives by employing lean principles. Assist with outside selling activities within the branch area, working in conjunction with company resources assigned to develop sales, including calling on existing customers, prospecting new customers, sales call reporting and conflict resolution. Act as a safety ambassador ensuring branch compliance with health and safety policies, procedures, and related legislation. Manage the showroom including displays and specials; identify ways to enhance the showroom to increase sales. Collaborate with internal resources to ensure current pricing and that the range of products align with the unique needs and preferences of the local customer base. Produce comprehensive KPI reports and metrics summaries, providing actionable insights and recommendations to support data-driven decision-making within the organization. Communicate these, along with solutions, successes and opportunities to Senior Management on a weekly basis. Performs other duties, backup branch duties, and project work as required.

Branch Manager Qualifications:

Have a minimum of 5+ years of industry experience and at least 3+ years of management experience (preferably in our industry or another relevant area). A relevant degree or diploma in business management, sales, or a related field is preferred. Proven experience in leading and developing a team to achieve exceptional results. Strong sales background with a track record of meeting or exceeding sales targets. Customer-centric approach with excellent negotiation skills. Highly organized with a focus on process improvement and operational efficiency. Previous training in Lean methodology an asset. Excellent customer service skills, with the ability to build and maintain long-lasting customer relationships. Effective communication skills, both verbal and written. Strong problem-solving abilities to address issues and find creative solutions. Experience in upscaling operations and managing growth is considered a significant asset. Have a passion for the welding industry and customer service, and a willingness to share your knowledge and experience with others.
At Innovair Group, we recognize the profound impact our people have in fostering a work environment that is inclusive, innovative and ensures a sense of belonging for all. As such, we are intentional and self-reflective about the team we are building by seeking talented individuals who bring both incredible skills and a desire to support the success of others. We strive to create an equitable and accommodative recruitment process. We welcome all applications from individuals who would contribute to further diversification of our company. If you require accommodation during any stage of the recruitment process, please let our recruitment team know.

We thank all applicants for their interest, but only selected candidates will be contacted for an interview. Short-listed candidates may be asked to take a physical capability, psychometric and/or a relevant duties test

Job Types: Full-time, Permanent

Pay: $70,000.00-$120,000.00 per year

Additional pay:

Bonus pay
Benefits:

Casual dress Company car Company events Dental care Disability insurance Employee assistance program Extended health care Flexible schedule Life insurance Mileage reimbursement On-site parking Paid time off Relocation assistance RRSP match Wellness program
Schedule:

8 hour shift Monday to Friday
Experience:

Leadership: 3 years (required)
Licence/Certification:

Class 5 Licence (required)
Work Location: In person