Job Description

Position Title: Box Office Operator (Guest Services)

Description
The Guest Services team, comprised of both Box Office and Front of House, ensures all our patrons' experiences at Confederation Centre of the Arts are memorable. Box Office Staff are generally responsible for the first interactions with all guests, on the phone and in person, related to ticket sales & reservations, and responding to inquiries about programming and the Centre.

Candidates interested in applying for a position in the Box Office must:

Be available to work flexible hours between 9am and 9pm, Monday-Saturday

Have experience handling cash and using a computer

Have outstanding customer service skills

Bilingualism and experience working in history, arts, and/or culture are all considered asassets for this position.

Knowledge, skills and abilities:

Excellent verbal communication, customer service, and interpersonal skills

Self-motivation and a positive, team-player attitude

Excellent listening and problem-solving skills

Ability to work independently and as part of a team

High level of personal and professional integrity and accountability

Engaging level of enthusiasm and humour

Ability to build and maintain relationships with customers

Ability to adjust actions and/or plans in relation to external and influencing factors

Posted Date: Monday, Feb. 10, 2025

Union Jurisdiction: IATSE B906

Classification: Box Office Operator

The starting hourly rate is $16.10

Casual position: Full and Part-Time hours available

Confederation Centre of the Arts is committed to promoting an inclusive workplace. We encourage applications from under-represented communities including racialized persons, new Canadians, or persons with a disability. When requested, we will provide accommodations to candidates for all aspects of the recruitment and selection process.

Job Types: Part-time, Casual

Pay: From $16.10 per hour

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekends as needed

Experience:

• Customer service: 2 years (preferred)

Work Location: In person