Job Description

Job Details:

Part-Time

Posting Status:

Open to current Town of Oakville employees and external applicants

Closing Date:

Applications for this position must be received at oakville.ca by no later than 11:59p.m. on

September 18, 2025.

Job Responsibilities

Process single ticket orders in person or by phone to different events taking place at the Oakville Centre and other venues in Oakville. Process, sell, and provide detailed information to the public on the Big Ticket Membership discounts, length of membership, and costs. Process orders and provide information on costs, availability, and deadline dates for subscription packages available to events at the Centre. Provide accurate and detailed information on policies, procedures and theatre etiquette to the public. Reception duties for the Oakville Centre in person and over the phone. Respond and assist patrons by providing technical support to the public purchasing tickets to events on sale at the Oakville Centre via its website. Other duties as required.

Qualifications

Must be highly motivated and organized with outstanding problem-solving abilities. Excellent communication and customer service skills are required. Good working knowledge of computers, including experience in Microsoft Word, Excel, as well as proficient internet research skills are an asset. Knowledge and work experience in a customer service area is preferred. Must be available and willing to work days, evenings, weekends and holidays. Knowledge of or working experience with ticketing software would be an asset. Successful candidates will be required to produce a criminal record check within 3 months of hire date.*

Corporate Values:

Teamwork, accountability, dedication, honesty, innovation and respect

DATED:

September 4, 2025

This job profile reflects the general requirements necessary to perform the principle functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.

We thank all applicants and advise that only those selected for an interview will be contacted.