Job Description

Job Posting: Boutique Sales Adviso

Part-Time or Full-Time Positions Available
Location: Ste. Anne's Spa, Grafton, Ontario

Reports to:

Boutique Manager

About Ste. Anne's Spa

At Ste. Anne's Spa, we believe in the

power of healing, through human touch

. As a proudly Canadian destination spa rooted in nature and wellness, we create unforgettable experiences for our guests -- from the moment they arrive, to the moment they walk out with a little piece of the spa to take home.

Our Boutique is an essential part of that journey. We're seeking enthusiastic, people-focused individuals to help guests discover the benefits of our thoughtfully curated skincare, wellness, and lifestyle products.

Position Summary: Boutique Sales Advisor

As a

Boutique Sales Advisor

, you'll work closely with our spa, farm, and sales teams to provide each guest with a personal, immersive retail experience. You'll support sales goals, offer product knowledge and demonstrations, and help guests extend their wellness journey at home. Whether part-time or full-time, you'll play a key role in creating those "WOW" moments that keep our guests coming back.

Purpose of the Role

To provide exceptional, personalized guest experiences by delivering sensory-based product demonstrations, value-added services, and curated take-home recommendations -- all while meeting daily sales and inventory goals.

Key Responsibilities 1. Deliver Value-Added Experiences

Provide product demonstrations and complimentary services Schedule and monitor implementation of value-added services for the team Help guests engage with products through

touch, scent, taste, sound, and sight

Create a calm, engaging, and wellness-focused retail environment Stay guest-focused at all times -- avoid off-topic or internal discussions
2. Achieve Daily Sales Targets

Meet daily individual and team sales targets Follow guidance from the Boutique Manager on best practices Use Maestro POS system to process sales and track performance Promote ongoing specials, seasonal promotions, and bundled offers Merchandise and educate guests on key products to support wellness at home
3. Maintain Inventory & Stock Levels

Participate in quarterly inventory counts Perform regular product checks to ensure sufficient stock is available on the floor Receive, label, and stock incoming shipments Ensure all items are priced and displayed correctly Keep retail and stock areas clean, organized, and presentable
4. Research & Recommend New Products

Stay curious and engaged with new wellness trends and products Make recommendations for new items based on guest interest and seasonal needs
5. Assist with Boutique Product Ordering

Assist the Boutique Manager with ordering processes as trained Submit vendor orders when appropriate and ensure accuracy
Other Duties & Expectations

Participate in floor sets, window changes, and store updates Maintain proper recycling and waste practices Ensure all guest concerns are addressed or escalated appropriately Arrive on time and do not leave the boutique unattended Maintain a polished, professional appearance (including safety shoes) Help foster a

supportive, team-based work culture

Physical & Scheduling Requirements

Ability to stand for extended periods Must be able to lift up to 30 kg Comfortable with bending, reaching, and repetitive movement Shifts may be 8-10 hours with a 30-minute break Must be available for evenings, weekends, and to stay past scheduled shift if needed Responsible for shift coverage when needed
What You Bring

High school diploma required; college education preferred 2-3 years retail experience (cosmetics or wellness retail is a strong asset) Interest or background in skincare, body care, or wellness products Strong communication and customer service skills Proficiency in Microsoft Word and Excel Organized, adaptable, and able to thrive in a fast-paced environment Genuine passion for helping others and a commitment to the

Ste. Anne's mission

Job Types: Full-time, Part-time, Permanent

Pay: From $20.60 per hour

Expected hours: 24 - 40 per week

Benefits:

Dental care On-site parking Paid time off Store discount Vision care Wellness program
Work Location: In person