Job Description

Job Summary

We are seeking a dynamic and experienced Shop Manager to oversee daily operations of our retail store. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of retail management. This role involves managing staff, ensuring exceptional customer service, and driving sales growth while maintaining operational efficiency. The Shop Manager will be instrumental in creating a welcoming environment that promotes teamwork, sales excellence, and organizational success.

Responsibilities

Lead and supervise store staff, including recruiting, training, and developing team members to achieve performance goals Oversee daily store operations, ensuring smooth functioning of sales, inventory management, and customer service Manage merchandising strategies to optimize product placement and presentation Handle purchasing decisions and inventory replenishment to meet customer demand Maintain accurate cash handling procedures and oversee cashiering activities using POS systems Develop and implement marketing initiatives to increase store visibility and sales Monitor pricing strategies to ensure competitiveness while maintaining profitability Conduct regular team meetings to communicate goals, policies, and performance feedback Manage budgeting processes and control expenses to meet financial targets Ensure compliance with company policies, health & safety standards, and legal regulations Utilize organizational skills to coordinate store activities efficiently and effectively

Requirements

Proven experience in retail management or store supervision with strong leadership capabilities Excellent negotiation skills with the ability to build relationships with vendors and customers Bilingual or multilingual proficiency is preferred for effective communication with diverse clientele and staff Strong background in merchandising, sales management, marketing, and customer service Proficiency in POS systems, bookkeeping, payroll processing, and administrative tasks Demonstrated experience in supervising teams, training staff, and developing talent Exceptional organizational skills with effective time management abilities Sound math skills for pricing, budgeting, and financial analysis Excellent communication skills including phone etiquette and interpersonal interactions Ability to handle cash transactions accurately and responsibly Experience with interviewing candidates and conducting hiring processes is desirable
This role offers an exciting opportunity for a motivated leader passionate about retail management. The successful candidate will thrive in a fast-paced environment that values innovation, teamwork, and customer satisfaction.

Job Type: Part-time

Pay: $25.00-$30.00 per hour

Work Location: In person