Job Description

Bookkeeper

The Healing Institute

The Healing Institute at Forbidden Plateau is a premier mental health and addiction treatment center located near Courtenay, British Columbia. Situated on 14 acres of private forested land overlooking the Pacific Ocean and the Coast Mountain range, our classic wood lodge offers a serene and intimate environment for up to 24 residents. Participants can choose between shared lodgings and private rooms with ensuite bathrooms, each providing ocean and mountain views, allowing them to start each day immersed in Vancouver Island's natural beauty.

Our mission is to assist individuals struggling with mental health and addiction in finding their path to a quality life. We specialize in small, individualized treatment programs addressing addiction, anxiety, depression and post-traumatic stress disorder (PTSD) using the most up-to-date evidence-based practices. Our multidisciplinary team maintains a high staff-to-participant ratio and creates personalized treatment plans to ensure that every participant receives focused interventions designed to support sustainable recovery.

The Bookkeeper at The Healing Institute (THI) plays a key role in maintaining the financial accuracy and administrative coordination or our operations. Reporting to the Controller, this position is responsible for full-cycle bookkeeping, including accounts payable and receivable, bank reconciliations, payroll and benefits support, and ensuring compliance with provincial regulations. This role plays a crucial part in keeping financial processes running smoothly on the ground, supporting informed decision-making and organizational efficiency. While also contributing to local HR and office administration functions to support overall operations. This position is a great fit for someone with a high level of independence, strong attention to detail, and the ability to manage multiple responsibilities with accuracy, confidentiality, and professionalism.

Role Specific Accountabilities

Finance

Maintain accurate and up-to-date financial records, including accounts payable, accounts receivable, journal entries, and bank reconciliations. Process vendor invoices, employee reimbursements, and payment runs on a regular schedule. Prepare month-end financial reports in coordination with the finance team. Track and reconcile revenue, including private payments, insurance, and third-party funding. Monitor budgets, flag variances, and provide supporting documentation for financial audits or reviews. Ensure compliance with financial procedures, internal controls, and relevant legal obligations. Maintain organized electronic and physical filing systems for all financial records. Support year-end documentation preparation for tax filings and external audits. Liaise with suppliers, service providers, and internal teams to resolve financial queries. Collaborate with the finance team to ensure accuracy and compliance with company financial policies. Process invoices, record payments for client accounts, enter and process vendor invoices, and track expenses timely to ensure timely and accurate financial transactions. Ensure accurate payroll processing by reviewing and modifying timesheets in QuickBooks Time and following up with supervisors to resolve discrepancies. Ensure employee overtime is approved by management, process bi-weekly payroll, handle employee terminations and issue ROEs in a timely manner. Assist payroll submissions and benefits contributions to ensure timely and accurate payments for employee benefits in collaboration with Finance and HR departments.

Human Resources Support

Assist with HR tasks, including coordinating onboarding processes and supporting recruitment activities. Help schedule training sessions and maintain compliance with mandatory training requirements.

Administrative Management

Oversee general office operations, including supply management, office organization, and maintaining administrative systems. Coordinate events, workshops, and team meetings, ensuring logistics are handled efficiently. Provide general office administrative support, ensuring the smooth operation of office systems and documentation.

Operational Efficiency

Develop and implement administrative processes to improve efficiency and support organizational goals. Ensure compliance with THI's policies, procedures, and accreditation standards. Contribute to quality improvement initiatives by providing administrative support to projects and process enhancements.

Qualifications & Education

Diploma or Bachelor's degree in Finance, Accounting, or Bookkeeping or a related field. A minimum of 3-5 years of payroll experience is required, preferably with proficiency in QuickBooks Time and a strong understanding of BC payroll guidelines. Proven experience in bookkeeping, with a solid understanding of full-cycle accounting processes. Strong organizational and multitasking skills, with high level of accuracy and attention to detail. Ability to prepare, analyze, and interpret financial reports. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with finance and HR software (e.g., QuickBooks & QuickTime). HR knowledge and experience, particularly with onboarding, benefits administration, and supporting HR processes, is considered an asset. Excellent communication and interpersonal skills, with a trauma-informed and professional approach.
This is a full-time position based onsite at The Healing Institute. The shifts are Monday - Friday with typical office hours. Please send your cover letter and resume by replying to this position. Thank you for your interest in working with The Healing Institute, only those candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: $60,000.00-$65,000.00 per year

Benefits:

Casual dress Flexible schedule On-site parking
Flexible language requirement:

French not required
Schedule:

Monday to Friday
Education:

Bachelor's Degree (preferred)
Experience:

Bookkeeping: 3 years (preferred) QuickBooks: 2 years (preferred)
Work Location: In person