The successful candidate will investigate, evaluate, negotiate and settle Auto claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients and more. The candidate will provide excellent customer service and ensure accurate recording, reporting, and presentation of files.
As part of the Workforce Advantage team, you would be on our roster to be contacted and placed on a contract with our clients based on availability and fit.
You would be an employee of Crawford & Co. but would be working at other insurance company offices/sites (remotely).
The role would be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end.
Requirements
5+ years of technical claims handling experience with a minimum of 3 years handling complex Bodily Injury Claims
Post-secondary education in an insurance related field license
Full Adjusters License and/or CIP Designation is preferred
Ability to conduct telephone investigations, evaluate, negotiate and settle personal and commercial lines claims
Advanced computer skills including Office 365
Excellent communication skills
Must be a team player with a strong commitment to quality and customer service
Responsibilities
Evaluate and analyze bodily injury claims to determine liability and compensation.
Negotiate settlements with claimants while providing exceptional customer service.
Maintain organized records and documentation of all claims and communications.
Utilize Microsoft Office and computer skills to manage data and prepare reports.
Communicate effectively with clients, medical professionals, and legal representatives to facilitate the claims process.
Additional Information
We thank all applicants for their interest in Crawford & Company however, only those selected for an interview will be contacted. Crawford is an Employment Equity employer.
Crawford is strongly committed to diversity within its community. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas. We encourage freedom of association, fair compensation and labor practices and avoid child labor.
Crawford is committed to identify and remove any discriminatory policies and practices found in the recruitment, selection and hiring, promotion, training, retention, and termination of employees in all levels and categories of employment.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Crawford's own policies, a request for accommodation will be considered throughout the hiring process.
Applicants are required to provide their accommodation needs in advance and submit adequate documentation to support their request for accommodation in the assessment process and/or to perform the essential duties of the posted position. If you have an accommodation need, please email resumes@crawco.ca as soon as possible to make appropriate arrangements.
Job Type: Fixed term contract
Contract length: 3-12 months
Pay: From $59,000.00 per year
Benefits:
Work from home
Experience:
Insurance Claims Adjusters: 3 years (required)
Licence/Certification:
CIP designation (preferred)
Adjusting License (required)
Work Location: Remote
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