Job Description

City Centre Bingo is recruiting a Bingo Hall Manager

Expert bingo managers need strong leadership abilities, exceptional organizational skills, and great communication techniques to successfully oversee bingo hall operations, create engaging gaming experiences, and strategically drive career advancement opportunities. Successful managers possess meticulous attention to detail and thrive in fast-paced, customer-focused environments.

Hard skills:

1. Organizational Management - Ability to plan, prioritize, and coordinate daily operations of bingo hall

2. Customer Service - Ability to provide excellent customer service to bingo players

3. Accounting - Knowledge of financial and accounting principles and practices

4. Marketing - Knowledge of marketing strategies and ability to promote bingo hall

5. Regulatory Compliance - Understanding of relevant laws, regulations, and bingo hall policies

6. Data Analysis - Ability to analyze and interpret bingo data

7. Leadership - Ability to motivate, lead, and direct bingo staff

8. Problem Solving - Skill in identifying and resolving issues in a timely manner

9. Conflict management

Soft skills:

1 . Interpersonal Communication - The ability to effectively communicate with staff and customers

2. Leadership - The capacity to motivate and inspire others

3. Time Management - The capability to prioritize tasks and manage time efficiently

4. Problem Solving The aptitude to identify and resolve issues in a timely manner

5. Organizational Skills - The proficiency to manage resources and coordinate activities

6. Adaptability - The readiness to adjust to changing circumstances

7. Customer Service - The capacity to provide excellent customer service

8. Teamwork - The talent to collaborate and work as part of a team

A Bingo Manager oversees all aspects of a bingo operation, ensuring compliance with gaming regulations. Responsibilities include managing staff, coordinating games, handling finances, and enhancing customer satisfaction. This position is responsible to the City Centre Bingo Charity Board of Directors.

Responsibilities:

Manage and oversee the daily operations of the bingo hall

Ensure compliance with all Sask. Liquor and Gaming regulations governing bingo games

Recruit, train, and supervise bingo staff

Maintain accurate records of revenue, expenses, and inventory

Develop and implement marketing strategies to increase participation and revenue

Resolve customer complaints and address any issues that arise during bingo games Coordinate with vendors and suppliers to ensure timely delivery of goods and services

Prepare and submit reports to the Board of Directors on a monthly basis to track performance and identify areas for improvement

Requirements:

Strong organizational and leadership skills

Knowledge of Sask. Liquor and Gaming regulations and compliance requirements

Ability to develop and execute marketing strategies to attract players

Proficiency in managing finances and budgets Excellent communication and customer service skills

Flexibility to work evenings and weekends

Familiarity with bingo equipment and technology

Please forward all resumes to s.isbister@sasktel.net by October 18, 2025

Job Type: Full-time

Benefits:

Dental care Extended health care On-site parking Paid time off RRSP match
Work Location: In person