Job Description

Temporary position for 12 months


As a Billing Support Agent, you provide administrative and operational support to the organization. You strive to maximize operational productivity. This may include working in one or more sub-specialties, such as data entry, data processing, and verification of database data integrity. You perform administrative and follow-up tasks to support your unit's day-to-day operations and help it meet operational objectives and carry out initiatives in accordance with the detailed directives in place. The ability to drive results is therefore essential. You help process information and solve simple, everyday issues, tailoring your approach as needed. You respond to administrative and operational questions. More specifically, you will be required to:

Carry out the unit's operational and administrative processes Analyze and produce reports Carry out administrative tasks, including data collection, entry, modification, compilation and coding Coordinate the unit's activities Provide information about your line of business's processes and procedures Prepare presentations and related documents Serve as resource person for administrative and operational matters Perform daily financial control for ABP/PCS payment transactions Perform monthly PCS financial control Act as the main resource for payment processing, investigation & reconciliation Review clerical processes to determine and simplify best practices

What we offer

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Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria.*

What you bring to the table

College diploma in a related field Proficiency in Excel, Oulook and Adobe Proficiency of English, both verbal and written, due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Action oriented, Customer Focus, Differences, Drive results, Nimble learning, Situational adaptability
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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.


If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)

Unposting Date

2025-11-28