Job Description

Do you enjoy organizing data, resolving disputes, and communicating clearly with both clients and your team? Are you someone who doesn't let small inconsistencies slip by and loves keeping things accurate and on track?

We're looking for a Billing Representative to join our dynamic courier and transportation team. If you thrive in a fast-paced, high-accountability role and love using your billing, administrative, and customer service skills to ensure smooth operations--we want to hear from you!

Duties & Responsibilities:

Prepare and issue invoices for customers and drivers, ensuring accuracy and clarity Verify order adjustments and investigate discrepancies in billing records or claims Handle customer credits, settlements, and track time-sensitive delivery charges Stand firm when resolving billing disputes--using accurate records and data Use (and quickly learn) courier tracking software and tools to investigate and verify delivery data Respond to client inquiries by phone and email with professionalism and clarity Support our outsourced accounting firm with timely documentation and billing updates Format and manage Excel spreadsheets using formulas for billing, adjustments, and delivery logs Assist with general office and customer service tasks as needed, including reception and file organization

What are we looking for:

Post-secondary education in accounting or related fields, or an equivalent combination of education and experience is accepted

1+ year of experience in a customer service role is required (warehouse and logistics experience is an asset) Minimum of 2-3 years of billing, invoicing, and administrative experience (transportation, dispatch or logistics) High attention to detail and strong numerical skill which emphasis on time calculation Excellent verbal and written communication skills; professional tone on the phone and in email Strong Excel skills--must be comfortable with formulas, formatting, and data organization Ability to navigate or quickly learn industry-specific software (e.g., Dispatch Science, Geotab) Confident when defending billing accuracy and resolving disputes Knowledge of transportation billing structures (e.g., per kilometer, zone-based pricing, fuel charges, etc.) is an asset Organized, proactive, and capable of working independently and as part of a collaborative team Satisfactory Criminal Record Check required Salary: Starting at $23 per hour, consideration on relevant experience and credentials Company: RS Express Ltd. Address: 175 Plymouth Street, Winnipeg, MB Job Type: 3 Month Term (with potential to turn into a permanent position)

We thank all who apply but only those considered for an interview will be contacted.

Those selected will be required to complete an online assessment and in the final stages you will need to produce satisfactory references and a criminal background check.

Requests for Reasonable Accommodation will be accepted during the hiring process.