Job Description

Rapidly growing MSP company seeking an
Billing & Procurement Support Specialist to join our team.

If you're a self-starter, driven, willing to listen to input and wanting to have a career path this can be the perfect job for you.

About us:

We're a growing Managed Service Provider (MSP) that helps businesses stay secure, connected, and productive through reliable IT support and strategic technology guidance. We value efficiency, integrity, and the kind of behind-the-scenes precision that keeps everything running smoothly.

We're seeking a dependable and detail-oriented

Billing & Operations Coordinator

to handle critical financial processes and internal logistics. This role is ideal for someone who thrives on accuracy, loves bringing order to chaos, and has strong experience with

QuickBooks Online

.

Key Responsibilities:

Key Responsibilities

Billing & Finance Support

Reconcile vendor invoices against client contracts to ensure billing accuracy and margin protection. Generate and send client invoices in QuickBooks Online. Track accounts receivable and follow up on outstanding payments. Process accounts payable and maintain up-to-date vendor records. Maintain billing and contract data across systems (QuickBooks Online, PSA, CRM).

Shipment & Logistics Processing

Coordinate and track shipments for client hardware, licenses, or related materials. Communicate with vendors and shipping providers regarding orders and deliveries. Maintain detailed shipping records and notify internal teams of order status.

Administrative & Operational Support

Maintain accurate documentation of contracts, purchase records, payment logs, and system updates. Assist with operational reporting related to financials or vendor services. Provide executive reports on a weekly basis to the leadership team.

Our next team member MUST HAVES:

Possess strong knowledge and usage of using QuickBooks (or other accounting software) and Microsoft Tools (Word, Excel and Outlook) AP/AR, reconciliations and data-entry Tracking/processing team expense reports Act as first point answering phones and coordinating shipments and deliveries Responsible for opening and distributing regular and electronic incoming mail and other material and co-ordinate the flow of information Act as Liaison between office, clients, technical team, and vendors/suppliers daily Maintaining and updating the CRM as well as other manual and computerized information filing systems Assist with onboarding new clients and confirming relevant information in CRM Working with the Client Relationship Manager on client initiatives Ensure compliance with company policies and guidelines Work efficiently and autonomously Willing to learn products and services and have complete dedication to the position in order to be successful in our fast-paced environment Collaborate and work with other team members and vendor support resources
Job Types: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

Benefits:

Casual dress Dental care Extended health care On-site parking Vision care
Schedule:

Day shift Monday to Friday
Experience:

Strong proficiency with QuickBooks Online is required.: 2 years (required) Billing, accounts payable/receivable, or operations roles: 2 years (required)
Work Location: In person