Job Description

Title:

Billing and Invoicing Analyst

Status:

6 Months Contract

Salary Range:

$60,000 to $75,000

Location:

In-Office role at the Delta head office



About the Role

The Billing and Invoicing Analyst is responsible for ensuring accurate and timely billing for service contracts and work orders. This role focuses on generating invoices, managing bulk invoicing processes, and maintaining compliance with established SOPs. The position requires strong attention to detail, proficiency in ERP systems, and the ability to handle high-volume invoicing while meeting strict deadlines, while maintaining strong relationships with customers and internal departments. Additionally, this role will provide directions to collections and support that function during the absence of the Specialist.



What You'll Do

Management: Oversee and manage all AR functions for the Alpine Group of Companies, ensuring accuracy and compliance with financial regulations. Maintain and manage the ERP (Business Central) contract card, ensuring all contract details have supporting documents, are up-to-date and accurate. Invoice/Order Processing: Generate and issue invoices to customers in a timely manner. Modify invoices as necessary. Generate contract billing and update contracts per Service Level Changes (SLC) issued by the Service/Quote Department. Process (AS) work orders, including zero invoices, to close customer open POs in their system (client portals). Generate invoices for both contracts and work orders in Business Central and upload them to the customer's portal or email the client directly. Generate other billing/cost recovery as requested Payment Management: Process incoming payments, including EFTs and cheques, and apply them to the appropriate accounts. Account Reconciliation: Reconcile accounts receivable balances, ensuring accuracy and resolving discrepancies promptly. Collections: Communicate with customers regarding outstanding balances and follow up with collection calls as necessary. Aged Receivables Review: Regularly review aged receivables and take appropriate actions to resolve overdue accounts. Credit Memos and Re-billing: Process credit memos for billing errors and re-bill as needed. Customer Interaction: Maintain positive relationships with customers, addressing inquiries and resolving issues related to billing and payments. Reporting: Prepare and present regular reports on accounts receivable status, trends, including aging reports and collection metrics. Recordkeeping: Maintain accurate records of all accounts receivable transactions and supporting documentation. Document management and filing of supporting documentation related to assigned tasks Ad Hoc Tasks: Perform other related duties as assigned by the controller or senior member of the finance team. Backup: Primary back-up for the Accounts Receivable Specialist

What you bring

Experience: Proven experience as an Accounts Receivable Administrator or in a similar role. Extensive experience in account reconciliation Knowledge: In-depth understanding of accounts receivable principles, accounting standards, and industry regulations. Technical Skills: Proficiency in accounting software (AR modules), MS Office, and Excel. Analytical Skills: Strong analytical and problem-solving abilities. Communication: Excellent verbal and written communication skills. Organizational Skills: Exceptional time management and organizational skills. Attention to Detail: High degree of accuracy and attention to detail. Team Player: Ability to work effectively both independently and collaboratively as part of a team.

We are an equal opportunity employer and welcome applications for all who are eligible to apply. We value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued and respected. Due to the nature of our services, some of our positions require a security clearance and/or a criminal and credit check. If you are a successful candidate, you may be asked to consent to a background check and security clearance. For positions with access to financial data or funds, your credit must be in good standing. Eligibility to Work in Canada: It's important that you are legally eligible to work in Canada at the time an offer of employment is made. You may be requested to provide proof of eligibility at that time.



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