Job Description

McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Canada, we touch the lives of 12 million Canadians every day. We carry more than 35,000 products in 17 distribution centers and ultimately provide distribution to 6,300 retail pharmacies, 1,350 hospitals, long-term care centers, clinics and institutions all over Canada. But we\'re so much more than a distribution company. We\'ve automated 2,500 retail pharmacies and dispense over 100 million doses a year through our automation solutions. Manufacturers, healthcare providers and patients count on us for a full range of services that contribute to the quality and safety of care for us all.

At McKesson Canada, you\xe2\x80\x99ll help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that\xe2\x80\x99s vital to us all.

PRIMARY DUTIES:

Liaises closely with associates to provide coaching and guidance, develop day-to-day operations based on clinic site preferences and foster an environment of continuous improvement.

Develop and communicate action plans to successfully implement corporate initiatives efficiently.

Provide solutions where constructive thinking and innovation are required.

Business acumen - advanced understanding of quality standards relative to operational improvement, strategic planning, and business growth.

Facilitate problem solving, conflict resolution and integration/collaboration with the interdisciplinary team.

Provide client insights to NCMs/ PENs (Nurse Case Manager/ Patient Experience Navigator) and Operations team members.

Share best practices through internal presentations to develop proactive PSP strategies and solutions.

Analyze program data and develop reports to support internal meetings with regional team members.

Lead internal Regional Pod meetings inclusive of NCMs/ PENs & RS.

Lead the co-creation of solutions for patients with the client, PSP, and the clinics.

Facilitate program introduction for new physicians/MS centers who refers to our programs.

Lead the ongoing assessment of the satisfaction and effectiveness of COMPASS in all clinics.

Act as a resource and Point of Escalation contact for HCP/ MS clinic, nurse case managers and reimbursement specialists.

Develops and communicates operational methodologies and best working practices to improve customer service, key stakeholder relationships and process improvements.

Build and enhance strategic-level relationships with MS clinics and nurses to support the ongoing development of the relationship with the program and NCM.

Occasional travel will be required for the position.

GENERAL RESPONSIBILITIES:

Leverages thorough understanding of the interrelation between product lifecycle and the evolving needs of a business to support internal projects.

Support clinic level training and resource efficiencies to help streamline program efforts and clinic efforts.

Liaises effectively with stakeholders in Regional Pod meetings, sharing insights and align on priorities and tactics.

Support continuous strategic partnership and insight generation through client relations.

Act as a strong McKesson ambassador within all client facing meetings.

Actively participate in client meetings and projects by sharing regional best practices and insights to strengthen client relationships.

Partner with dedicated client stakeholders to enhance clinic experience and understanding of the PSP.

Support Change Request processes and other McKesson initiatives as required.

Supports and/or manages other projects as required.

MINIMUM SKILLS, KNOWLEDGE AND QUALIFICATIONS:

4+ years of relevant experience.

Nursing degree or equivalent.

Analytical. Unique ability to apply concepts and theories to improve functions or processes.

Specialized interpersonal skills. Able to effectively work with diverse personalities and styles.

Change agile. Adaptable to set and prioritize work with varying exceptions.

Strong Communicator. Able to clearly articulate complex concepts in both in-person and virtual environments.

Fluidity with Microsoft programs. Must be able produce and interpret reports, documents, and presentations.

Business Professional. Ability to conducts business in a professional manner with a variety of associates ranging

from colleagues to senior leadership.

Lead without authority. Unique ability to apply influence across various teams to support business functions.

Previous experience with case management, clinic/ HCP management is required.

Previous experience working within a Neurology setting is an asset.

MS Certification is preferred.

Bilingual in French is required.

Career Level \xe2\x80\x93 IC \xe2\x80\x93 Professional \xe2\x80\x93 P3

At McKesson, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That\xe2\x80\x99s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at McKesson, please

As part of Total Rewards, we are proud to offer a competitive compensation package at McKesson. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$69,700 - $116,100

McKesson is an Equal Opportunity employer.

The material contained herein is provided for informational purpose only. All open jobs offered by McKesson on this recruitment system are subject to specific job skill requirements. The job skill requirements, qualifications, and preferred experience are determined by a subsidiary, office or department within the company which is offering the position, and all positions are subject to local prevailing employment laws and restrictions. This would include immigration laws pertaining to work authorization requirements and any other applicable government permissions or compliance.

The materials on this site are provided without warranties of any kind, either expressed or implied, including but not limited to warranties regarding the completeness of information contained on this site or in any referenced links. While McKesson attempts to update this site on a timely basis, the information is effective only as of the time and date of posting.

McKesson is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals and will accommodate applicants\' needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process.

The information on this site is for information purpose only and is not intended to be relied upon with legal consequence.

Current employees must apply through internal career site.

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