Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals.
Zedd Customer Solutions is expanding and invites you to join our amazing team of ambitious call center professionals. You will join a friendly environment where we all work together to create a fun and exciting atmosphere.
Overview
We are seeking a dynamic and driven Sales Representative to join our team. The ideal candidate will be responsible for outbound calls to maintain client relationships and driving sales growth. This role requires a proactive approach to identifying customer needs and providing tailored solutions. If you have a passion for sales and a commitment to delivering exceptional customer service, we want to hear from you.
Duties
Consistently meet established program sales targets.
Identify and engage potential clients through conducting outbound calls.
Work in a fast paced environment and have the ability to adapt quickly.
Immediately and effectively provide exceptional customer service levels to resolve customer concerns and inquiries.
Contact new and existing customers to promote products and services directly from our client's database.
Offer feedback to the program supervisor based on errors or improving results.
Maintain a positive and productive attitude.
Be available Monday to Friday from 9:00 AM to 9:00 PM EST and Saturday from 9:00 AM to 6:00 PM EST.
Demonstrate initiative and work in a team environment.
Attend and actively participate in all required training programs
Apply basic computer skills and accurate data entry to accurately input, retrieve and access customer information.
Skills
Strong negotiation skills with the ability to influence decision-making processes.
Excellent verbal and written communication skills in both French and English
Prior customer service and sales experience is an asset
Ability to work independently as well as collaboratively within a team environment.
High school diploma or equivalent
Satisfactory criminal record check
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. Zedd Customer Solutions is an equal opportunity employer, accommodations available upon request.
Job Types: Full-time, Permanent
Pay: $18.50 per hour
Expected hours: 35 - 44 per week
Benefits:
Casual dress
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Vision care
Work Location: In person
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