Job Description

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

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As a member of the Underwriting Administration Specialist team, you are responsible for the end-to-end processing of new business applications. You will be required to process applications for guaranteed issue products and execute simplified underwriting decisions within your authority limits.

What will you do?

New business application review, eligibility check and scrubbing

Entering member information onto tracking and billing systems

Issuing member welcome packages including benefit schedules, certificates, medical exclusion amendment forms and premium notices

Handle coverage increases, adjustments, and changes for applications

What do you need to succeed?

Bilingualism (French, English) required- support tasks for an English-speaking team outside Quebec

Excellent customer service skills

Ability to build strong working relationships

Excellent communication skills (both written and verbal)

Excellent problem solving skills

Ability to work independently

Proficient in math

What's in it for you?

Great Place to Work Certified in Canada and the US.

Named 2021 "Best Places to Work" by Glassdoor

Canada Award for Excellence for Mental Health at Work - 2021

Flexible hybrid work model including in-country work-from-home if you prefer.

Pension, stock and savings programs to help build and enhance your future financial security

Work and professional development that is united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives

A friendly, collaborative, and inclusive culture

Be part of our continuous improvement journey in developing the next greatest digital enterprise experience.

#LI-Remote

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to .

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 44,000/44 000 - 71,700/71 700

Job Category: Underwriting - Individual

Posting End Date: 07/11/2022