Bilingual It Analyst
Sherwood Park, AB, Canada
Job Description
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First Canadian is a national organization and we are experiencing unprecedented growth! We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work. We award our team with the following:
- Off work 1 hour early on Fridays.
- Earned Time-Off Program and vacation.
- Group Retirement Savings Plan with employer match.
- An uplift of 5% is applied after the probationary period for qualified professional level French bilingualism (both spoken and written).
- Hybrid work options may be available.
- Newly renovated facility with ergonomic desks/chairs.
- Educational assistance and career development.
- Employee benefits that include a health and wellness spending account.
- Employee discount programs.
- A Culture Team dedicated to diversity, inclusion and employee programs.
- Employee recognition and appreciation events.
- Helpdesk duties including printer maintenance, user maintenance, and desk-side support. This includes maintaining a working knowledge of the remote management tools in place to provide support to off-site individuals and companies.
- Installing client and server software for upgrading and maintenance of telecommunication systems as well as administration of those systems.
- Maintaining computer operations, software applications, operating systems, and workstations to ensure efficiency of those systems.
- Utilize tools such as Active Directory, Exchange, Rightfax, Mitel, Oaisys, Cisco, AS400 and various other tools to effectively govern and facilitate a secure working environment.
- Have an understanding of NTFS and its effect on file and folder security.
- Provide recommendations for future systems purchase, upgrade, and usage.
- Represent the company to third party vendors to ensure proper support is given.
- Maintenance of network hardware and software applications, telephones and security systems to ensure optimal performance.
- Maintenance of workstation images and management of workstation inventory for efficient hardware replacement should the need arise.
- Knowledge of in place backup systems in order to provide data restoration services.
- Creation and maintenance of procedural documentation for new and old technical initiatives.
- Installation and administration of all third party vendor software such as door security software and surveillance software.
- Be able to maintain the cabling of the network infrastructure including line termination, line tracing via audible toner, and an understanding of the tools required to detect faulty cables.
- Deployment of network infrastructure (switches, routers, access points) as guided by the Network Administrator or IT Manager.
- Escalation of problems as appropriate to the Network Administrator and IT Manager.
- Other duties as required.
- IT Degree or Diploma and 3 years of related experience, or IT Certification and 5 years of related experience.
- Preferred skills are MCSE, COMPTIA A+, Windows 7 and 10, Mac OS A+.
- Valid Class 5 Driver\xe2\x80\x99s License and own vehicle is required.
- Intermediate skill with Microsoft Office (Word/Excel).
- Fluent in both English and French with proven skills in verbal and written communication, are an asset.
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Job Detail
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Job IdJD2143739
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSherwood Park, AB, Canada
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EducationNot mentioned