Job Description

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.

Working Arrangement Hybrid



The opportunity

Global Wealth & Asset Management (GWAM) is a key growth segment for Manulife. We operate three different channels (Retail, Retirement and Institutional) and are a major player in North America, Asia and Europe.

Our Retirement business serves over 8M customers worldwide, gives over 50% of GWAM earnings and is well positioned in all of our key markets.

Reporting to the Head of Finance & Strategy, Global Retirement, the Executive Assistant will play a key role in providing administrative support for a team of 8 senior leaders located in Canada and the US. The individual will demonstrate initiative, effective communication, and strong organization and collaboration skills.

Responsibilities:

• Interact with key personnel across Manulife and Global Wealth & Asset Management, including senior management and functional partners, in a highly professional manner
• Schedule meetings and proactively prepare associated details, including agendas/materials, catering, etc.
• Handle multiple calendars
• Handle employee onboarding/offboarding process for the team
• Maintain distribution lists for various communications
• Arrange and coordinate travel, including travel agendas and meeting schedules
• Complete expense reports and maintain detailed records of expenses
• Perform other duties as assigned, such as taking minutes of meetings or other administrative functions
• Handle access rights to team shared drives and applications, ensuring compliance with corporate policy
• Facilitate resolution of IT problems
• Coordinate and lead special projects as assigned, ensuring accurate and timely completion of tasks
• Support process improvements, including documentation, and make recommendations regarding changes and solutions to issues or problems
• Use various applications to produce reports, spreadsheets, presentations, and other documents
• Maintain awareness of Manulife and Global Wealth & Asset Management policies, practices and overall organizational awareness to support and communicate on behalf of team members

Key attributes and behaviors:

• 3+ years of related experience
• Bachelor's degree preferred
• Bilingual (English and French)
• Proficiency in all MS Office applications ( Excel, Word, Sharepoint, Outlook , Powerpoint, etc)
• Strong interpersonal and communication skills, both verbal and written.
• Demonstrate tact and professionalism in interacting at all levels of the organization and maintain confidentiality
• Ability to balance multiple priorities while maintaining a high degree of accuracy and attention to detail
• Flexible and adaptable when dealing with change, including changing priorities and tight deadlines
• Strong problem-solving skills and analytical skills; ability to investigate problems without supervision
• Excellent organization and time management skills
• Able to work both independently and on a team in a fast-paced environment

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our dedication to you

• Values-first culture

We lead with our Values every day and bring them to life together. * Boundless opportunity

We create opportunities to learn and grow at every stage of your career. * Continuous innovation

We invite you to help redefine the future of financial services. * Delivering the promise of Diversity, Equity and Inclusion

We foster an inclusive workplace where everyone thrives. * Championing Corporate Citizenship

We build a business that benefits all partners and has a positive social and environmental impact.

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including , , , , and . Additional information about John Hancock may be found at .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .