Bilingual (English-French) Customer Service Appliance Claims Specialist Job in Phoenix AMD International Inc.

Bilingual (english French) Customer Service Appliance Claims Specialist

Bowmanville, ON, CA, Canada

Phoenix AMD International Inc.

2 Current Jobs Openings

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Job Description

IMMEDIATE OPPORTUNITY AVAILABLE

Bilingual (English-French) Customer Service Claims Specialist:

Based in our Bowmanville Head office. Located off the 401 @ Liberty Ave. Monday to Friday, 9am to 5pm (40 hrs).

Main day to day responsibilities:

Check in /communicate with customers to help resolve their claim/issues. Address and close open claims efficiently and in a time sensitive manner. Accurately and efficiently record required data in claims database. Build trust with retailers and consumers by resolving issues in a timely manner.

You are the ideal person if you are:

Bilingual-

French

English

. Comfort/experience with Outlook and Excel would be beneficial. Great communicator who's proficient in problem solving. Willingness to learn. Performance driven. Resourceful Ability to adapt quickly with great time management skills. Organized to meet deadlines & work well under pressure. Empathetic & patient with a passion for helping people. Amazing attention to detail. Thriving in a fast-paced fun environment and can put yourself in the customers shoes. Knowledge on appliances
Training will be provided.

Job Types: Full-time, Permanent

Pay: From $42,000.00 per year

Benefits:

Company events Dental care Extended health care Life insurance Paid time off Profit sharing Store discount Vision care
Schedule:

8 hour shift Monday to Friday
Education:

Secondary School (preferred)
Experience:

Call center: 1 year (preferred) Customer service: 1 year (preferred)
Language:

French (required)
Work Location: In person

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