TD Description
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Department Overview
The Claims field adjuster is responsible for the client relationship which includes the investigation, evaluation and timely resolution of intermediate claims within their area of focus and authority. Using intermediate knowledge handles intermediate claims with moderate risk level that can typically be resolved in 2 to 12 months. Required to meet clients/witness etc. in the field to obtain statements and/or negotiate claims. This role contributes to the legendary customer experience by collaborating with internal and external partners while valuing speed and accuracy. The Claims field adjuster leverages the Claims Resource Team in the investigation and assessment of claims and applies their technical knowledge to ensure all claims are appropriately reserved and resolved while mitigating risks and escalation.
Responsibilties of the role include but are not limited to the following:
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