POSITION OVERVIEW:
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
We are looking for bilingual customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product and process-related inquiries while professionally represent some of the most recognizable brands in the world.
Schedules vary by site and project; however, we can usually find something that works for everyone. This is a full-time, on-site position. Prior contact center experience isn\'t required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply!
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. :
POSITION RESPONSIBILITIES:
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.