Who we are:
RGH, a division of Heritage Food Service Group of Canada, is the largest food equipment service provider. Our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence and we maintain a sizable inventory of OEM parts. We are the industry leader in Canada, and we care beyond service!
We are looking for a full-time, permanent Bilingual Customer Service Representative to join our team! The CSR's at RGH are the first point of contact for the customer, so their main priority is to welcome them, hear their concerns, and leave them with the confidence that they have been listened to and that they will be looked after. The day goes by quickly in this fast-paced environment. There's always something to learn and this keeps the job fresh and challenging!
The ideal candidate will be a detail-oriented with an interest in optimizing processes and delivering high quality work. If you are looking for the next step in your career and are driven to succeed and enjoy working in a fast-paced environment, then this is the right opportunity for you! Strong interpersonal skills are absolutely essential for success in this role, as well as the ability to be careful, articulate, and accurate.
What You Need
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