Bilingual Customer Service Representative (100% Remote)
Remote, Canada
Job Description
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Total Credit Recovery Limited (TCR) is Canada\'s largest debt management company, serving most major Canadian credit providers with over 400 employees in 4 offices across Canada. What we offer:
- Paid training
- Commissions and bonuses
- Competitive salary
- Friendly work environment
- Holidays starting the first year
- Eligibility to apply for permanent residence under the Federal Skilled Worker Program
- Thrives in the art of communication
- Is an excellent negotiator
- Is bilingual (fluent in English and French)
- Is able to work independently and as part of a team to achieve performance goals
- Can legally work in Canada and passes a criminal background check
- Propose solutions to meet financial objectives such as debt management
- Research and assess the consumer\'s financial situation, credit and repayment capacity
- Follow regulations and guidelines in accordance with provincial, federal legislation and specific client guidelines
- Negotiate with clients to determine the best possible arrangement
- Clearly and concisely document the details of each call
- Advise clients on the consequences of bad credit
- Review and update credit and loan files
- Quart de jour
- Quart de soir
- Do you have access to unlimited high-speed internet? / Do you have access to unlimited high-speed internet?
- Fran\xc3\xa7ais (Souhait\xc3\xa9)
- Anglais (Souhait\xc3\xa9)
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Job Detail
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Job IdJD2119786
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRemote, Canada
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EducationNot mentioned