Job Description

Are you ready to dive into the exciting world of Customer Service? An exciting role awaits for Bilingual (French and English) individuals who enjoy meeting new people each and every day. Working in the Aviation industry, this role allows to you assist the travelling public and work at the Airport for the opportunity to meet new people, offering assistance to those that require support.Customer Service Responsibilities:\xe2\x80\xa2 Provide a high level of customer service to the travelling public.\xe2\x80\xa2 Engage with passengers who have special needs such as hearing loss, vision loss and mobility needs, and offer assistance.\xe2\x80\xa2 Provide bilingual service to passengers when required and accompany them through the process, where required.Customer Service Qualifications:\xe2\x80\xa2 Fluent in both official languages (English and French)\xe2\x80\xa2 Strong empathy, active listening and customer service skills\xe2\x80\xa2 Ability to communicate simply, clearly and effectively\xe2\x80\xa2 Experience working with the public in a fast-paced, bilingual (English and French) environment\xe2\x80\xa2 Ability to work under pressure, multitask and prioritizeEmployment Conditions:Full time and PermanentShift work. Will need flexibility based on operational requirements including mornings, afternoons, evenings, and weekends.Interested in a career in Customer Service? Apply now!Accommodations are available upon request to support your participation during all stages of the recruitment process.TWGWRPOLI-AA#1

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