Bilingual Customer Service (hybrid)
Job Description
This Bilingual Customer Service (hybrid) Position Features:
$25hr- temp to perm
Hours 8am-4pm or 10am-6pm
Mississauga - Hybrid 4 days in office!
*Social committee with monthly events like picnics
*Cafeteria with a chef on-site
*Gym on-site
KEY RESPONSIBILITIES:
\xc2\xb7 Addressing customer and sales representative calls and inquiries - PHONE AND EMAILS
\xc2\xb7 Order processing
\xc2\xb7 Credit & Debit processing
\xc2\xb7 Complaint handling & resolution
\xc2\xb7 Documenting interactions in Salsa
\xc2\xb7 Identify areas and processes requiring improvements and make recommendations for improvements
\xc2\xb7 Form partnerships with internal & external customers
\xc2\xb7 Other duties and projects as assigned
\xc2\xb7 Various clerical duties as required
PREFERRED SKILLS & EXPERIENCE:
\xc2\xb7 Customer Service experience - ~ 1 year
\xc2\xb7 Fluently bilingual in English and French (oral & written) a must
\xc2\xb7 Strong communication and organization skills
\xc2\xb7 Ability to work in a high volume fast paced environment
Strong MS Office skills (Excel, Word) with SAP experience a definite asset
Experience in pharmaceutical, medical etc would be an asset but NOT mandatory
If you are interested in learning more about this role please respond to the add
Merci
Lauren
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Job Detail
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Job IdJD2201052
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMississauga, ON, Canada
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EducationNot mentioned