Job Description

As a Bilingual Customer Service Engineer for Reynolds and Reynolds, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and network equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system.

Some of the hardware you will be working with but not limited to:

Dell Servers PC's Switches / Routers Printers / Scanners Serial Converters & Serial Devices CSU/DSU Modems Fiber Converters

Requirements:

Must be bilingual in French and English Must have 2-3+ years of technical experience Must be able to attend a 6-week paid training class in United States Must be able to list 50+ pounds Open to traveling up to 25% Excellent communication skills, organized and personable Good driving record with no more than 2 moving violations in the past 3 years Computer education or diploma preferred

Training:

You will attend a 4-6-week paid training course in College Station, Texas, US. The training is primarily a hands-on familiarization course of the equipment at customer sites and will also teach our policies and procedures.

Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

Medical, dental, vision, and life insurance Pension plan (100% company match up to 6%) Professional development and training Referral bonuses Group Home & Auto Insurance discounts Associate discounts on cars, computers, hotels, events and much more

About our Company:

Established in 1866, Reynolds and Reynolds offers the Retail Management System - a complete suite of products and services for automotive dealerships. Reynolds solutions are built as one, to work as one, for all areas of the dealership. We offer a variety of opportunities: Energizing projects, high-powered teaming, constant learning, and professional growth.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

Company events Company pension Dental care Disability insurance Extended health care Life insurance On-site parking Paid time off Vision care Wellness program
Language:

French (required)
Work Location: On the road