Job Description

Do you want to want to work for a company in the transport industry? Are you looking for a dynamic position with a friendly working atmosphere? We are currently looking for a customer service agent in downtown Montreal.

ONSITE POSITION
Position: Bilingual Customer Service Agent
Duration: 6 month contract (potential to extend or even obtain permanence) ...

Location: At the border of Westmount and Downtown Montreal
Salary: $21 - $23 hourly
Schedule: Daytime Full-time

** Fluency level English with minimum Intermediate Level French required !

#montrealjobs #westmount #logistics #customerservice #customerservicejob #bilingualjobs #jobopening #hiringnow

Advantages

• Modern office equipped with cutting edge technology;
• Great salary
• A daytime schedule from Monday to Friday
• Located in the heart of downtown Montreal.

Responsibilities

• First point of contact

• Inbound calls; Processing customer requests

• Audit customer contact information

• File verification

• Data processing and entry

• Use of internal database to verify information

• Investigating and correcting discrepancies

• Other related duties

Qualifications

• Logistic and transportation experience an asset
• Sales Force /CRM an asset
• Good typing speed with high accuracy
• Demonstrate a great capacity of adaptation and autonomy
• Communication skills in both French and English (spoken and written)
• Thorough knowledge of the MS Office suite (Word, Excel, Outlook, Power Point)

Summary
See yourself fit in this role? You want to join an inclusive and growth driven company?
Send us your UPDATED resume with the subject:

''Bilingual Customer Service Agent - Montreal''

jessica.yelozbek@randstad.ca

kamran.chaudhry@randstad.ca

karel.tarabay@randstad.ca

william.toutant@randstad.ca

For more information on this and all other positions currently

positions currently available, please visit www.randstad.ca

We look forward to receiving your resume

Only selected candidates will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. show more

Do you want to want to work for a company in the transport industry? Are you looking for a dynamic position with a friendly working atmosphere? We are currently looking for a customer service agent in downtown Montreal.

ONSITE POSITION
Position: Bilingual Customer Service Agent
Duration: 6 month contract (potential to extend or even obtain permanence)
Location: At the border of Westmount and Downtown Montreal
Salary: $21 - $23 hourly
Schedule: Daytime Full-time

** Fluency level English with minimum Intermediate Level French required !

#montrealjobs #westmount #logistics #customerservice #customerservicejob #bilingualjobs #jobopening #hiringnow

Advantages

• Modern office equipped with cutting edge technology;
• Great salary
• A daytime schedule from Monday to Friday
• Located in the heart of downtown Montreal.

Responsibilities

• First point of contact

• Inbound calls; Processing customer requests

• Audit customer contact information

• File verification

• Data processing and entry

• Use of internal database to verify information

• Investigating and correcting discrepancies ...

• Other related duties

Qualifications

• Logistic and transportation experience an asset
• Sales Force /CRM an asset
• Good typing speed with high accuracy
• Demonstrate a great capacity of adaptation and autonomy
• Communication skills in both French and English (spoken and written)
• Thorough knowledge of the MS Office suite (Word, Excel, Outlook, Power Point)

Summary
See yourself fit in this role? You want to join an inclusive and growth driven company?
Send us your UPDATED resume with the subject:

''Bilingual Customer Service Agent - Montreal''

jessica.yelozbek@randstad.ca

kamran.chaudhry@randstad.ca

karel.tarabay@randstad.ca

william.toutant@randstad.ca

For more information on this and all other positions currently

positions currently available, please visit www.randstad.ca

We look forward to receiving your resume

Only selected candidates will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process. show more

the application process.

Learn what's next in the application process and find out how we help you land the right job.

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the application process.

Learn what's next in the application process and find out how we help you land the right job.

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we'll give you a call.

A consultant will call you at a suitable time to discuss your application and career aspirations.

3 of 7

getting you registered.

If you've never worked with us before, we collect some basic information and confirm your eligibility to work in Canada.

4 of 7

reference and background check.

Next, we need to verify a few things! We'll contact your references and perform a background check to ensure you're right for the job.

5 of 7

the perfect job for you.

Our team will arrange an interview for the role you've applied for, or suggest an alternative, if they believe there's an opportunity that's a better fit.

6 of 7

the interview.

We ensure you're fully prepared for your interview and know what to expect. We know you'll ace it!

7 of 7

start your new job.

Congratulations, you're ready to begin your new job! We ensure you're fully prepared for your first day.

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Randstad Interim Inc. is a corporation formed under the federal laws of Canada. Our corporation number is 797878-2. Our permit number in Quebec is AP-2000610. Our registered office is at 777 Bay Street, Suite 2000 PO Box 128, Toronto, Ontario, M5G 2C8. RANDSTAD, [logo] , HUMAN FORWARD and SHAPING THE WORLD OF WORK are registered trademarks of Randstad N.V. Randstad N.V. 2020