Job Description

Are you an organized person who pays a lot of attention to detail and enjoys providing good customer service?

Then we may have the job for you!

We are looking for bilingual customer service representatives to work for a large Canadian company!

Salary: $21 - $24 per hour, upon experience
Schedule: 9 to 5 or 8 to 4 Monday to Friday, possibility of overtime only if needed
Location: on site at the office located in downtown Montreal

Advantages
The benefits of working as a customer service agent for this company are:

- Flexible hours
- No weekend work
- Detailed training
- Attractive salary
- Quiet and modern office with a nice view

Responsibilities
As a Customer Service Agent, you will:

-Receive calls and emails from clients and assist them with various inquiries
-Provide direction and information to clients regarding their order or billing questions
-Document any issues for future review purposes
-Complete work orders and account creation
-Adhere to company policies and procedures to meet customer satisfaction standards
- Printing cards for users and sending them internally

Qualifications
As a customer service agent, you must possess the following qualifications:

- Pay close attention to detail
- Ability to be well organized
- Ability to work with Excel (basic)
- Experience in customer service
- Enjoy doing data entry
- Bilingual in French and English
- Experience in logistics (an asset)

Summary
Salary: $21 - $24 per hour, upon experience
Schedule: 9 to 5 or 8 to 4 Monday to Friday, possibility of overtime only if needed
Location: on site at the office located in downtown Montreal

If you are interested, we want to hear from you! Please apply through the posting or by email, please indicate "Bilingual CSR - downtown" as the subject).

jessica.yelozbek@randstad.ca
karel.tarabay@randstad.ca
william.toutant@randstad.ca

Good to know you,

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

Are you an organized person who pays a lot of attention to detail and enjoys providing good customer service?

Then we may have the job for you!

We are looking for bilingual customer service representatives to work for a large Canadian company!

Salary: $21 - $24 per hour, upon experience
Schedule: 9 to 5 or 8 to 4 Monday to Friday, possibility of overtime only if needed
Location: on site at the office located in downtown Montreal

Advantages
The benefits of working as a customer service agent for this company are:

- Flexible hours
- No weekend work
- Detailed training
- Attractive salary
- Quiet and modern office with a nice view

Responsibilities
As a Customer Service Agent, you will:

-Receive calls and emails from clients and assist them with various inquiries
-Provide direction and information to clients regarding their order or billing questions
-Document any issues for future review purposes
-Complete work orders and account creation
-Adhere to company policies and procedures to meet customer satisfaction standards
- Printing cards for users and sending them internally

Qualifications
As a customer service agent, you must possess the following qualifications:

- Pay close attention to detail
- Ability to be well organized
- Ability to work with Excel (basic)
- Experience in customer service
- Enjoy doing data entry
- Bilingual in French and English
- Experience in logistics (an asset)

Summary
Salary: $21 - $24 per hour, upon experience
Schedule: 9 to 5 or 8 to 4 Monday to Friday, possibility of overtime only if needed
Location: on site at the office located in downtown Montreal

If you are interested, we want to hear from you! Please apply through the posting or by email, please indicate "Bilingual CSR - downtown" as the subject).

jessica.yelozbek@randstad.ca
karel.tarabay@randstad.ca
william.toutant@randstad.ca

Good to know you,

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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Randstad Interim Inc. is a corporation formed under the federal laws of Canada. Our corporation number is 797878-2. Our permit number in Quebec is AP-2000610. Our registered office is at 777 Bay Street, Suite 2000 PO Box 128, Toronto, Ontario, M5G 2C8. RANDSTAD, , HUMAN FORWARD and SHAPING THE WORLD OF WORK are registered trademarks of Randstad N.V. Randstad N.V. 2020