Job Description

Join our team at MC Commercial (GE Appliances, a Mabe company), where we bring practical solutions for the well-being of homes around the world.

We're looking for a

Bilingual Credit & Collections Specialist (English/French)

who thrives in a fast-paced environment and takes pride in maintaining strong customer relationships while managing credit risk and receivables effectively.

-

What You'll Do

Credit Applications & Annual Reviews

Maintain and update customer credit files with accuracy and attention to detail. Conduct annual credit assessments to monitor exposure and proactively identify risk. Evaluate and report any receivership or bankruptcy risks. Educate customers on Mabe's credit policies and ensure compliance with payment terms.

Collections

Manage collections in a structured and strategic manner, following established KPIs. Build trust-based relationships with key accounts. Contact past-due customers to arrange payment and provide necessary backup documentation. Consistently meet monthly collection and aging targets through effective follow-ups.

Order Credit Releases

Review and maintain detailed reports on credit-blocked orders. Approve or escalate order releases based on credit standing and company policy. Communicate potential issues that could delay deliveries and act proactively to resolve them.

Dispute Management

Investigate customer disputes and gather required documentation. Code and track disputes through resolution, collaborating with internal claims and business teams. Communicate outcomes to customers and resume collection activity promptly. Escalate recurring or unresolved discrepancies to improve process efficiency.

-What You Bring

Post-secondary education in Business, Accounting, or a related field (or equivalent experience). Previous experience in

Accounts Receivable, Credit, or Collections

.

Bilingual fluency in English and French

(verbal and written). Strong proficiency in

Microsoft Office (Excel, Word, PowerPoint)

; SAP experience is an asset. Excellent communication and negotiation skills with a professional, customer-focused approach. Strong analytical thinking, organization, and problem-solving abilities. Ability to work both independently and collaboratively in a fast-paced environment. A proactive mindset with a sense of ownership, accountability, and urgency.

Why You'll Love Working Here

At

Mabe Canada

, we believe in

respect, humbleness, commitment, and consistency

. We take pride in our people and our culture -- one that values collaboration, celebrates success, and encourages growth.

When you join us, you're not just joining a team -- you're joining a community that supports your professional journey and personal well-being.

Job Types: Full-time, Permanent

Pay: $45,000.00-$50,000.00 per year

Benefits:

Casual dress Company events Dental care Disability insurance Extended health care Life insurance Paid time off Vision care Wellness program Work from home
Experience:

Accounts Receivable/Credit,/Collections.: 1 year (required)
Language:

French (required)
Work Location: Remote